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Swickard Toyota

Edmonds, WA

4.6
1,612 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,612 Reviews of Swickard Toyota

August 07, 2024

Service was good, performed what was needed, didn't try to sell me some thing else. More

by johnpac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 08, 2024 -

Swickard Toyota responded

John, we're so glad our team at Swickard Toyota could provide a positive experience for you. Safe travels until next time!

August 07, 2024

I am always impressed with the whole operation. It’s actually fun to hang out & wait for my car. All the employees are great! More

by susieowen369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung, Taylor Covert, Traci Amor
Aug 07, 2024 -

Swickard Toyota responded

Susie, we're delighted to hear that you enjoy your visits with us at Swickard Toyota! Thanks for the kind words about our team and atmosphere.

August 04, 2024

I leased a brand new 2024 Toyota Tundra from Swickard Toyota. The staff was friendly and clear throughout the buying process. Great experience. Thank you all. We love our new truck!!!! More

by Matthew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Ciobanu (GM) Ali Hazrati (Sales Manager)
Aug 05, 2024 -

Swickard Toyota responded

Matthew, we're delighted to hear you had a great experience leasing your new 2024 Toyota Tundra with us at Swickard Toyota. Enjoy the ride and welcome to the Swickard family!

August 03, 2024

Curt was fantastic and helped us through a warranty repair on our vehicle with ease! Bent over backwards for us and I’ll be going to Swickard from now on! More

by Matt A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
Aug 05, 2024 -

Swickard Toyota responded

Matt, we're delighted to hear Curt provided such excellent service during your warranty repair at Swickard Toyota. Thanks for choosing us and we look forward to assisting you in the future!

July 31, 2024

I scheduled an oil change and a previously discovered oil leak repair with Swickard Toyota on July 24. I always work with Khing, a trustworthy Service Manager who patiently listens to my concerns about kee More

by donna.beamer66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Amor
Aug 01, 2024 -

Swickard Toyota responded

Thank you for sharing your experience! We're delighted to hear that Khing and the Swickard Toyota team took great care of your 4RNR while respecting your budget. We appreciate your trust in us!

July 31, 2024

Told a 90min wait. Took 2hours, and no update. Q. No car wash coupon given. More

by william.warmouth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Chung
Aug 01, 2024 -

Swickard Toyota responded

William, we're sorry that your visit took longer than expected. Our team aims for efficient, communicative service and we appreciate your feedback as it helps us improve. If you'd like to discuss this further, please reach out directly. Thank you, Leadership Team - customerexperience@swickard.com

July 28, 2024

My intake person was great! Respectful, and patient as busy as they were! He also checked me out and provided all the information I needed. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Jul 29, 2024 -

Swickard Toyota responded

Karen, we're delighted to hear you had a positive experience with our team at Swickard Toyota! Thanks for sharing your feedback!

July 25, 2024

The main reason I go to Swickard is Khing, a first class man that I trust completely. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Lee
Jul 25, 2024 -

Swickard Toyota responded

We really appreciate you taking the time to leave Khing and Swickard Toyota this awesome review, thank you!

July 20, 2024

They are friendly and keep you informed. The waiting area is clean and spacious with plenty of seating. More

by NW Traveler
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing
Jul 22, 2024 -

Swickard Toyota responded

Thanks for the great feedback! We're glad to hear you found our team at Swickard Toyota friendly and enjoyed our clean, spacious waiting area. We appreciate your support!

July 18, 2024

I depend on the service department at Swickard Toyota. Khing has been coordinating service on my Toyota vehicles for over 26 years. Cars and their owners last longer when they receive the best care. More

by Teacherman411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly - 5 stars
Jul 18, 2024 -

Swickard Toyota responded

We're grateful for your long-term trust in our service department at Swickard Toyota! It's wonderful to hear that Khing has been providing exceptional care for over 26 years. Thanks for sharing this positive feedback!

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