Swickard Toyota

We had taken our new Sienna to another local dealer for warranty work, and they lost our information, and service was slow and we didn't seem important. We decided to try Magic even though they are farthe warranty work, and they lost our information, and service was slow and we didn't seem important. We decided to try Magic even though they are farther away, but they are worth the trip. Super friendly and prompt, and even gave us a voucher for a car wash as well as a loaner vehicle during the service. We will be going back for all of our service at Magic Toyota. More

Service for my car and the customer service was great. I think the price could be a little more competitive, or they need to have a loyalty program to eventually get the cost down where it should be. Becau think the price could be a little more competitive, or they need to have a loyalty program to eventually get the cost down where it should be. Because of the great service, this dealership will be the first that I'll visit when I'm ready for a new car. Hopefully the buying experience will be as good as the service experience. More

The service department has great service. They are quick and thorough. It's easy to get a loaner car for more extensive work. They are good about getting you in and out quickly. The staff are very friendly and thorough. It's easy to get a loaner car for more extensive work. They are good about getting you in and out quickly. The staff are very friendly and will gladly check on anything that is a concern. More

Khing Ly is a very professional, friendly, honest and very easy to talk to. He clearly understands what I need and scheduling is very flexible for me. He is a very respectful person that I always count o very easy to talk to. He clearly understands what I need and scheduling is very flexible for me. He is a very respectful person that I always count on and I continue to bring more people to him no matter where I live. More

Very good service. Did not have to wait very long before Very good service. Did not have to wait very long before getting attention. Service was performed in the time frame expected. Khing went over the Very good service. Did not have to wait very long before getting attention. Service was performed in the time frame expected. Khing went over the details of the service with me and pre-scheduled an appointment for my next visit. I would recommend this dealer and will continue to return for service More

We took our Sienna van to Magic Toyota because it was closer that where we bought it. Khing was so helpful that when we wanted to buy another car, we asked which sales person to see. So be bought the sec closer that where we bought it. Khing was so helpful that when we wanted to buy another car, we asked which sales person to see. So be bought the second car in April 2010, then traded the van for a 2011 Corolla. Khing and the other staff are helpful and concerned. More

This is the second time I have been to Magic Toyota. The first time I needed an oil change and a new timing belt. the second visit was for a routine oil change. Staff was friendly and service was prompt. Kh first time I needed an oil change and a new timing belt. the second visit was for a routine oil change. Staff was friendly and service was prompt. Khing Ly is very friendly and helpful as the Green Team'sAssistant Service manager. More

I purchased my 4-Runner at Magic Toyota in 2001. They are the only dealership that have serviced the car. I have been totally satisfied with their service. All the service reps have been friendly. I h are the only dealership that have serviced the car. I have been totally satisfied with their service. All the service reps have been friendly. I have been dealing with Khing Ly the past several years. I consider him a top notch professional... More

DO NOT EVEN BOTHER WITH THIS PLACE...YOU WILL AT BEST BE MERELY SATISFIED AND AT WORST (AND MORE LIKELY) SCREWED! Confirm this fact by reading other reviews! Toyota usually makes quality cars, and there ar MERELY SATISFIED AND AT WORST (AND MORE LIKELY) SCREWED! Confirm this fact by reading other reviews! Toyota usually makes quality cars, and there are quality dealerships in the area; but this is not one of them. The fundamental problem with this place is the ownership/leadership, so don't blame the sales-people personally. True, they are for the most part unsophisticated, uneducated, and unprofessional, but if they were not they wouldn't be working at a Toyota dealership on Aurora Avenue in Lynnwood! You may get a good price from them (they have to offer lower prices to make up for their poor reputation). And the sales folks are actually pretty dumb, so you may be able to trick them into getting a good deal. But you need to balance this with the fact that: 1. You cannot believe anything they say - EXPECT INACCURATE INFORMATION. Do your research up front. Much of the information provided by the sales team was not accurate - this actually reflects the ignorance of the sales team, trying to compensate for being undereducated and improperly trained, and is really the fault of the owner. 2. The deals are shady: I responded to an ad for a car on Craig’s List. When I got there, Tyson marked it up 10%. Interesting because just the last week the Mazda dealership down the street was indicted for fraud for this same thing. My solution was to just leave and come back to a different salesman. 3. You are on your own once you write the check. They seem to be clueless to the fact that they can still make money on you with service, accessories, referrals and future sales. But do not even bother calling them with questions or concerns; even the sales manager will behave like the DMV! Bottom line, be very cautious. If you aren't getting a car below invoice, you aren't comfortable managing any problem that comes up on your own, and you aren't comfortable buying a car from a place that is run like a high-school car-wash, then save yourself the trouble and go somewhere else! If it seems too good to be true, it is. More

Called in to order a set of OEM spark plugs for a Toyota Tacoma. They kept getting the wrong set, and on the third time we were obviously a little frustrated. The man at the parts department ended up call Tacoma. They kept getting the wrong set, and on the third time we were obviously a little frustrated. The man at the parts department ended up calling my mother a b*xxx. Walked out and have never gone back since. More