
Swickard Toyota
Edmonds, WA
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1,613 Reviews of Swickard Toyota
Fellow customers were aggravated about wait times being too long and said Magic did a better job with scheduling. True my oil change was about 2 hours too long and said Magic did a better job with scheduling. True my oil change was about 2 hours More
Today’s visit was very good, courteous, efficient, clean facilities, fast service and all the requested work was done. I did find gum on my shoe, but do not know whether that was from the service technici facilities, fast service and all the requested work was done. I did find gum on my shoe, but do not know whether that was from the service technician or from the parking area. My previous service was very bad, in fact I was determined that I would never use Magic Toyota again. On that occasion, I received a quote for a new transmission, I was told that I needed new front and rear brakes too, and so that was included in the quote. The invoice was over $550.00 over the quote and the rear brakes were not replaced, as it was discovered they did not need to be replaced. Numerous telephone calls to Brandon H. and so much stress and frustration - “ the refund takes a while to process” etc. a refund was never received!! More
It was our first time being a Toyota owner. Formally MBenz owners. It was chaotic and unorganized. Until we found Brandon and Tyler. I think it would be very useful if the car the family was assigned on MBenz owners. It was chaotic and unorganized. Until we found Brandon and Tyler. I think it would be very useful if the car the family was assigned one service manager who followed the car every time it came in. They know the history they know the family everything. It was very helpful at Mercedes-Benz More