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Swickard Toyota

Edmonds, WA

4.6
1,611 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,611 Reviews of Swickard Toyota

October 19, 2021

Service department is very slow I got there for a 1:40 appointment 10 minutes early the guy who checked me and said my service would be done at 3 at 415 I finally went up there to check on my vehicle it w More

by Macyallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
Oct 26, 2021 -

Swickard Toyota responded

Thank you for your review. We apologize for the unpleasant experience during your visit. We are working diligently to improve our efficiency in our service department.

October 19, 2021

Good service even though there was a significant wait time for Express Service. Problem resolved. More

by Tony Naughtin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 19, 2021 -

Swickard Toyota responded

Thank you for your positive review. We are working daily to improve.

October 19, 2021

I have to wait for 3 hrs to get oil change. If I have a choice I will not be there 3 hrs wait for oil change. More

by Min
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
October 19, 2021

I waited for exactly what I was told for a routine maintenance. I was greeted with good customer service. More

by mtakah07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Oct 20, 2021 -

Swickard Toyota responded

We're delighted to hear your service experience was good Thank You!

October 19, 2021

Great service on my car with a quick turnaround time. I appreciate their timeliness and communication. More

by Mike L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian
Oct 20, 2021 -

Swickard Toyota responded

Thank you Mike We appreciate your positive review

October 19, 2021

Very nice, clean and friendly personell. Waiting room was very comfortable, well lit with nice seating. More

by Dave Fitzwater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing Ly. Roman Hudson, Paul Chung
Oct 19, 2021 -

Swickard Toyota responded

We are thrilled to hear of your pleasant experience at Swickard Toyota.

October 18, 2021

Helpful staff, friendly people, great customer service, good locations, good communication, clean office, great people More

by daniyal.baloch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ali, Paul Chung
Oct 20, 2021 -

Swickard Toyota responded

We appreciate the nice words and we value you as a customer

October 18, 2021

Staff was extremely helpful, knowledgeable, and professional. They took care of my son's car without breaking my bank. I definitely will return for future maintenance. More

by gmarie.joslin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Connell
Oct 19, 2021 -

Swickard Toyota responded

Thank you for your positive review. We appreciate your business today and in the future

October 18, 2021

They were courteous. They discovered animal debris and told me about it right away. They were very clear about what things would cost. I was there for a long time. More

by obrienbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
October 18, 2021

Tommy was great! He was very Reliable and knowledgeable. Low pressure sales is the way to be. Makes me feel good about buying a new car. Great follow up also More

by Chris P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hu
Oct 20, 2021 -

Swickard Toyota responded

Thanks Chris We are happy to hear you had a great sales experience

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