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Swickard Toyota

Edmonds, WA

4.6
1,611 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,611 Reviews of Swickard Toyota

November 03, 2021

All the staff is very attentive and kind!! My service advisor was king and I thinks he's pretty awesome and he explains and break things down so I know exactly what I'm paying for!!! Thanks Swickard Toyo More

by Nicoletouray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King
Nov 03, 2021 -

Swickard Toyota responded

Nicole, we're so happy your service appointment went well. We sure appreciate you taking the time to leave us a great review and we look forward to seeing you at your next visit.

November 03, 2021

It was great! The $15.73 paperwork charge was bizarre however. That was ridiculous. I’ve never heard of such a thing. For that charge there should have been ‘free’ snacks during my 3 hour wait to get my More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing Ly, David Eduardo (did the work, didn’t meet him), Zack(?)
November 03, 2021

Quality service. Excellent team atmosphere. Clean. Happy to recommend the dealer for service and sales. More

by damian.pisanelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 03, 2021 -

Swickard Toyota responded

Damian, we appreciate you taking the time to leave such a wonderful review. We look forward to seeing you in the future. Thank You!

November 03, 2021

Great service. It was super easy. Dropped my car off for regular maintenance. My vehicle was done much earlier than expected. Would recommend. More

by bradmdideriksen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon H
Nov 03, 2021 -

Swickard Toyota responded

Thank you so much Brad for taking the time to leave an excellent rating We are very pleased to hear of your great experience with our service department.

November 03, 2021

From sales to service this dealership is always friendly and provides great customer service! They make you feel like a family here. More

by MTracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ionel, john
Nov 05, 2021 -

Swickard Toyota responded

Thank you for the 5-Star review! We appreciate you and your business in every way.

November 03, 2021

Shaelynn was professional and considerate. He was thorough and knowledgeable. I appreciate his/his team’s assistance. More

by amberlmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaelynn
Nov 03, 2021 -

Swickard Toyota responded

Thank you Amber! We appreciate your feedback and taking the time to share your experience regarding your recent service visit..

November 02, 2021

I liked everything about the dealership except the amount of time it took to get my 60,000 mile checkup. I brought my car in at 7am thinking if I was early I could get my car back sooner. Wrong. The servi More

by Kaarenkristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know anyone’s name
Nov 02, 2021 -

Swickard Toyota responded

Thank you for your review. We realize how important your time is and apologize for misinformation. We will improve at your next visit. Thank you!

November 02, 2021

I was disappointed to get back in my car after service and all the crap was still in my car….mat, plastic, etc. Shoddy! We’ve been customers at this dealership for years/bought 3 cars here but service i More

by janbclem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Turner
Nov 03, 2021 -

Swickard Toyota responded

Thank you for your feedback Jan and you are special to us. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention Please feel free to call me anytime, so I can speak with you personally regarding your concern, Kevin Nelson on my direct line at (425)608-4727.

November 02, 2021

Good service with friendly staff. Good communication with email and text messages. All service was completed well. More

by robb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 03, 2021 -

Swickard Toyota responded

Thank you so much Robb for this great 5-star review. We really appreciate your business and all of us here at Swickard Toyota look forward to seeing you at your next service visit.

November 02, 2021

Courteous staffs. This is my first visit at this location for oil change. Will be back. More

by Dandelion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Paul Chung
Nov 03, 2021 -

Swickard Toyota responded

We really appreciate you being our customer and we’re here for you anytime. Thank you so much for your positive 5-Star review.

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