Swickard Toyota

Patient, helpful, kind and Accommodating! Careful to be thorough and answered my questions. Much Appreciated Careful to be thorough and answered my questions. Much Appreciated More

Khing on every visit; he continuously gives outstanding customer service and is very knowledgeable about his products. customer service and is very knowledgeable about his products. More

This very slick-seeming dealership was humanized by an excellent employee named Christian. I came in for an oil change and learned that I needed my front brakes fixed. Christian explained the whole proces excellent employee named Christian. I came in for an oil change and learned that I needed my front brakes fixed. Christian explained the whole process, gave me options, found me a discount, got the job done in less time than I expected, and, in general, made a good experience out of what might have been an expensive disaster. Swickard is lucky to have him. More

Generally good, but this time it was disorganized and somewhat chaotic. Hali tried very hard somewhat chaotic. Hali tried very hard More

He checked in with me more than once and provided information clearly without causing unnecessary bother. information clearly without causing unnecessary bother. More

First time working with this dealership after purchasing a new Crown platinum. Christian was very helpful upon taking my car for its first service. I called to inquire if I could be picked up by the shuttle a new Crown platinum. Christian was very helpful upon taking my car for its first service. I called to inquire if I could be picked up by the shuttle. I attempted to call and was put on hold when I would get disconnected or put on hold for over. 5 minutes 4x in a row. Someone stated they would call me back in 5 minutes-no call.after making an additional call I was told that if I live past 8 miles I could not get a shuttle. I made other arrangements to get a ride. After getting to the dealership I was told that if I live over 7 miles. I could not get a ride. I’m used to the excellent customer service at Rodland Toyota who will either get me a shuttle or offer a rental car at no charge to me. I live almost exactly the same distance by.1 mile from both locations. I also was asked if it was ok to get a statement electronically. The statement will not open to see what was done. I will opt to go to Rodland Toyota in the future. More

Lynn is a very enthusiastic, thoughtful and polite staff. I think she satisfied every customer at Swickard. I think she satisfied every customer at Swickard. More

Great service and everything was checked and double checked ✔️. Nice techs with great attitude and service checked ✔️. Nice techs with great attitude and service More

Service is efficient. Staff is polite and helpful. Have gone there since the car was new in 2002. Good people. Staff is polite and helpful. Have gone there since the car was new in 2002. Good people. More

All the Staff are nice and very helpful especially William and Joon. They took care of me. William and Joon. They took care of me. More