Swickard Toyota 101

Great Day It was a hassle free purchase. And they held the car a week for me. Got a great price!! My son bought a 2012 Prius at 101 and told me to call them. Be It was a hassle free purchase. And they held the car a week for me. Got a great price!! My son bought a 2012 Prius at 101 and told me to call them. Best Fathers Day. More

First Time Buyer Experience I am first time buyer (referred to Toyota 101 by a friends mom) and i secured a great car in 2 hours. My experience here was drastically different tha I am first time buyer (referred to Toyota 101 by a friends mom) and i secured a great car in 2 hours. My experience here was drastically different than my previous experiences at bigger dealers - the staff here were not only understanding and patient, but also took the extra mile to help me with my purchase. Andy helped me scout out some cars under/around my budget, after which i went on a few test drives. He even checked my car himself to make sure that everything was working fine. The customer service here is outstanding, nothing like the larger dealerships that would pressure you into getting certain cars/promotions/add-ons. More

Honesty, Integrity and Excellent Customer Service Andy is an excellent manager. The exact model and options I was looking for is not common yet he was able to locate the vehicle within an hour. He p Andy is an excellent manager. The exact model and options I was looking for is not common yet he was able to locate the vehicle within an hour. He put me in touch with Marcellis who is an excellent sales person. No pressure, just plenty of information for me to digest. Arnel was very knowledgeable on the Finance side and made quick work of processing paperwork, also no pressure....just lots of information. I will be back again! More

Rob Barcenas was awesome! I was nervous because I've had previous bad experiences in other dealerships and Rob was the opposite of that. He was kind, he asked good questions, h I was nervous because I've had previous bad experiences in other dealerships and Rob was the opposite of that. He was kind, he asked good questions, he listened to my questions and gave me solid answers. I didn't feel pressured. I felt like he wanted me to walk away from that experience with everything I wanted. In a couple of hours I did a test drive, traded in my old car, and drove home in a new one! Thanks Rob! More

Great Service! Rob, Internet Sales Manager, was very friendly , helpful and patient to every questions we asked. He also gave us time to think about the deal, unlike Rob, Internet Sales Manager, was very friendly , helpful and patient to every questions we asked. He also gave us time to think about the deal, unlike other pushy dealership. Arnel, Financial Services Advisor, was also very friendly and explained the whole process in detail. We were very satisfied on purchasing our first car there and would highly recommend Toyota 101. More

Stellar service My parents returned here lately for their stellar customer service. Just like previous reviews, this Toyota location serves fresh coffee and cookies f My parents returned here lately for their stellar customer service. Just like previous reviews, this Toyota location serves fresh coffee and cookies for their customers! The salesman Frankie and finance manager Bret were very informative. Although vehicles all have similar basic features, the dealership employees made sure my parents knew how to work everything in the new Sienna. They received an extensive tour of the van on how to work the AC, readjust mirrors, and other basics. As a passenger in the car, I'm happy to share that I feel more leg space in the middle! Frankie and Bret probably recommended this particular Sienna to aid in our family needs. Be sure to explain what you're looking for in a car so they can recommend the right model. I'm sure you'll be happy with your experience! More

Excellent Service!!! Jun Javier was so helpful and really try hard to give us the best deal. It was a short and best deal we encounter in buying cars. Salute to staff of t Jun Javier was so helpful and really try hard to give us the best deal. It was a short and best deal we encounter in buying cars. Salute to staff of toyota 101, everyone is helpful from Jun, Ping, Finance and other staff. We highly recommend this dealership.... Honest, Direct and is more than willing to help for you to get what car you want or need.. More

Very efficient and high quality customer service Galina and Robert were extremely helpful and transparent through the whole process. We are very satisfied with the deal we got, very happy with the ca Galina and Robert were extremely helpful and transparent through the whole process. We are very satisfied with the deal we got, very happy with the car, and enjoyed how efficient it was at the dealership. More

Comprehensive and patient They provide the best price in the very beginning, it really saves me a lot of time of arguing. They are really patient when communicating with me, wh They provide the best price in the very beginning, it really saves me a lot of time of arguing. They are really patient when communicating with me, who is a first-time buyer and foreigner, about the financing options, car functionalities, and terms-explaining. I wish for more efficient email communication and stay with me entire time when I am buying the car. However, overall I felt comfortable and felt like a home. The dealer, Jun, is very kind and patient so I could always feel being myself and expressing my doubts. More

Bought a new Sequoia and the staff was amazing !!!! Toyota 101 sone of the best in the peninsula !!!! The staff is on top of they game !! Marcallis sold me the car and what a professional experience it Toyota 101 sone of the best in the peninsula !!!! The staff is on top of they game !! Marcallis sold me the car and what a professional experience it was dealing with this young man. Smart, quick, and really was professional. Andy and Bret are also very much on TOP of they game !!! Thank you Toyota 101 More