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Swickard Toyota 101

Redwood City, CA

4.9
929 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 929 reviews

February 06, 2017

Toyota 101 is fantastic! My husband and I are very impressed with the customer service at Toyota 101. Everyone that we dealt with was very helpful and kind! They made the en More

by Toyota101fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Chan, Omar Younes, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Mark Fusselman General Manager

February 05, 2017

Excellent experience from start to finish. The employees were wonderfully helpful without being intrusive. I wish I could remember the name of the young man who helped us. He was outstanding (h More

by mimzim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember his name.
Mar 15, 2017 -

Swickard Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

February 04, 2017

Awesome Buying Experience Everyone was very professional, especially my salesperson. My buying experience went with ease. Everyone was helpful and friendly. I would definite More

by Sonnyv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ping Zonio, Bret Chan, Marcellis Flowers
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota 101, enjoy that ride! Sincerely, Mark Fusselman General Manager

February 04, 2017

Our new Corolla All of the sales representatives were fantastic. Andy Long was so kind and professional. This is the second car we have purchased from this dealer and More

by Toyotafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Valente Estrada, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff. I also appreciate your feedback on how you have been our long term customer. Again, thanks for the gift of feedback and we look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

February 04, 2017

Great Service, and great advice, highly recommend! Went for here for service, my service adviser, Rich was fantastic! He explained everything to me, so I understand exactly what was needing done on my More

by SunnyBeaches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Hobbs
Mar 15, 2017 -

Swickard Toyota 101 responded

I am delighted to learn that you have enjoyed your services visits! Thank you for sharing your favorable review of our Service Department and Rich Hobbs. I will surely pass this on to our Service Manager & his team. We look forward to welcoming you back to Toyota 101, hopefully soon. Yours sincerely, Mark Fusselman General Manager

February 02, 2017

Above and Beyond Overall, I had a great experience at 101 Toyota. I had the privilege to do business with Rob, and he totally exceeded my expectations. He was welcomin More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Barcenas
Feb 02, 2017 -

Swickard Toyota 101 responded

I am glad to hear that you enjoyed your purchase experience at our dealership. Thank you for your delightful comments! It is very pleasing to know that you enjoyed our store and the friendly and helpful service of our associates especially Rob. I will make sure to pass on your kind words to he and the team. We look forward to welcoming you back and thank you once again for sharing your positive experience online. Yours sincerely, Mark Fusselman General Manager

January 30, 2017

Great experience Robert assisted me with my last car purchase from Toyota 101. Hewas great in understanding my needs and purchasing style and provided excellent guidan More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Barcenas
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

January 26, 2017

excellent service great service. service writer rich was fantastic. made the whole event go very smoothly. explained the results of the service in a very professional m More

by tbg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Hobbs
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for sharing your favorable review of our Service Department. Thank you also for your kind words concerning our service staff, specifically Rich Hobbs which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Toyota 101, hopefully soon. Yours sincerely, Mark Fusselman General Manager

January 20, 2017

Great Experience I leased my Corolla with the help of Marcellis Flowers and Andy Long. Marcellis was very knowledgeable and friendly. I didn't feel pressured in betw More

by CorollaHappy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galina Fedorova, Andy Long, Bret Chan, Marcellis Flowers
Feb 02, 2017 -

Swickard Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am also delighted that you enjoyed your interaction with the Finance Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

January 18, 2017

Omar was outstanding I bought a car from Toyota 101 on Saturday. The original salesperson with whom I had spoken, wasn't available when I came in to test drive the car. More

by Respected
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Younes
Feb 02, 2017 -

Swickard Toyota 101 responded

Thank you for taking the time to share your delightful review on DealerRater. I am thrilled to hear that we have exceeded your expectations! Toyota 101, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Omar who provided excellent service to assist you with your purchase. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

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