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Swickard Toyota 101

Redwood City, CA

4.9
931 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 931 reviews

February 19, 2017

Great customer service Purchased a new car from them. Thank you to Marcellis in Sales & Andy his manager manager. Both of them treated me with respect and such courtesy. More

by Peggy J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Marcellis Flowers
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Sales Department. I also appreciate your feedback on how you have been our long term customer. Again, thanks for the gift of feedback and we look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

February 19, 2017

Honest, Straightforward, Caring, and Very Willing to Help!! I drove 3 hours from home to Buy from these guys. Very good group of people i can't say enough good things about them will keep it simple. If you w More

by Abbas Chechi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Steve Moroz, Marcellis Flowers, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

Congratulations on your new Toyota! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marcellis, Andy the rest of the team know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Toyota! Sincerely, Mark Fusselman General Manager

February 19, 2017

Great service! Toyota 101 helped me out a lot. They basically knew what was best for me when I had no idea. The people here really do care about their job & making o More

by Anettecollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Chan, Marcellis Flowers
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you for spending the time to share your comments online. We are happy to know that you are pleased with our staff and our Sales Department. Again, thanks for the gift of feedback and we look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

February 18, 2017

very courteous, friendly and professional sales staff I visited this dealership 3 times and sales person mr.Flowers assisted us and he was very courteous and friendly and professional. On our third visit More

by Prem sehgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcellis Flowers, Omar Younes, Marcellis Flowers, Omar Younes
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

February 15, 2017

Incredibly nice and friendly staff. Great customer service! Bought a wonderful RAV4. Our sales rep was Marcellis. What an incredibly nice and fair guy! We loved him. Our experience was incredible. His kindness, More

by SandrasRAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Bret Chan, Marcellis Flowers
Mar 15, 2017 -

Swickard Toyota 101 responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Mark Fusselman General Manager

February 15, 2017

Superior Service. Period. I cannot say enough great things about this dealership. From my initial call with Cherif, then meeting with Steve, then Julio, followed by Arnel in F More

by cmanolete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio, Steve Moroz, Cherif Abbes, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

February 14, 2017

Best car buying experience This has been the best truck buying experience I've ever had! I contacted this dealership looking for a Tacoma TRD Pro, which wasn't in stock. Andy Lo More

by ProTaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Marcellis Flowers, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

Congratulations on your new Toyota! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Andy know how pleased you are with their service. That's why I had him help with your special order. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Toyota! Sincerely, Mark Fusselman General Manager

February 13, 2017

Top notch customer service! Absolutely outstanding experience with all the staff. You will not find a more transparent and honest dealership. Explained in great detail all of m More

by Nate Lange
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Bret Chan, Marcellis Flowers, Omar Younes, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

Hi Nate, sorry I was not here when you came to pick up your new Tundra. Next time I will make a point of it. I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

February 09, 2017

Great service, no hassle experience Hassle- free, no pressure, memorable car buying experience... We never thought buying our new car in preparation for our baby on the way will be so ea More

by omarf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Bret Chan, Marcellis Flowers, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota 101, enjoy that ride... and your new child! Sincerely, Mark Fusselman General Manager

February 09, 2017

Great salesman...OMAR Omar was an exceptional salesman who helped me purchase my first new car without the perceived pressure of difficult negotiation. He went beyond and g More

by Gorillarod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Anthony, Omar Younes
Mar 15, 2017 -

Swickard Toyota 101 responded

Congratulations on your new Toyota! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Omar knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Toyota! Sincerely, Mark Fusselman General Manager

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