Swickard Toyota 101
Redwood City, CA
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Great customer service Purchased a new car from them. Thank you to Marcellis in Sales & Andy his manager manager. Both of them treated me with respect and such courtesy. Purchased a new car from them. Thank you to Marcellis in Sales & Andy his manager manager. Both of them treated me with respect and such courtesy. Marcellis went out of his way to accomadate me on the color choice and his manager kept roaming around to check in on us. I look forward to another 3 years of service with this dealership. SO far so good! More
Honest, Straightforward, Caring, and Very Willing to Help!! I drove 3 hours from home to Buy from these guys. Very good group of people i can't say enough good things about them will keep it simple. If you w I drove 3 hours from home to Buy from these guys. Very good group of people i can't say enough good things about them will keep it simple. If you want/need a new toyota go HERE Marcellis Flowers: Treats you like Family and very willing to go the extra mile to make his customers leave happy. Will be the first guy i call anytime ill be looking into buying a new car. Andy Long:Jumped thru hoops to help me structure the Deal the way i needed it. Was very knowledgeable and respectful. Steve Moroz: Didn't personally meet him but he is the guy who initially made the deal over the phone with me. He is a No BS right to the point General Sales Manager. Straight Shooter who don't wastes your time with lousy counter offers. Arnel Leyco: This dude is not only knowledgeable but also hilarious. I always hate the finance guys. This guy is very different not pushy or rude when it comes to selling u products he gives you honest advice to help you. More
Great service! Toyota 101 helped me out a lot. They basically knew what was best for me when I had no idea. The people here really do care about their job & making o Toyota 101 helped me out a lot. They basically knew what was best for me when I had no idea. The people here really do care about their job & making others satisfied. They're also very trustworthy. I would definitely recommend coming here for a Toyota! More
very courteous, friendly and professional sales staff I visited this dealership 3 times and sales person mr.Flowers assisted us and he was very courteous and friendly and professional. On our third visit I visited this dealership 3 times and sales person mr.Flowers assisted us and he was very courteous and friendly and professional. On our third visit Mr Omar Younes helped us and he was very professional and friendly and explained all the features of the car and answered all our questions. We bought the car and had a Very nice pleasant experience. More
Incredibly nice and friendly staff. Great customer service! Bought a wonderful RAV4. Our sales rep was Marcellis. What an incredibly nice and fair guy! We loved him. Our experience was incredible. His kindness, Bought a wonderful RAV4. Our sales rep was Marcellis. What an incredibly nice and fair guy! We loved him. Our experience was incredible. His kindness, patience, due diligence, ease, non-pushy at all, well-informed and all-around impressive. Am I really saying this about a car salesman? Yes, he and his Sales Manager Andy showed care and integrity throughout the entire process. Finance manager Bret was very thorough with the paperwork. Go see Marcellis, you will be amazed! More
Superior Service. Period. I cannot say enough great things about this dealership. From my initial call with Cherif, then meeting with Steve, then Julio, followed by Arnel in F I cannot say enough great things about this dealership. From my initial call with Cherif, then meeting with Steve, then Julio, followed by Arnel in Finance, every bit of contact was not only professional, but extremely friendly and courteous. I have owned many many vehicles and this was, by far, the BEST experience I have ever had purchasing a vehicle. Period. More
Best car buying experience This has been the best truck buying experience I've ever had! I contacted this dealership looking for a Tacoma TRD Pro, which wasn't in stock. Andy Lo This has been the best truck buying experience I've ever had! I contacted this dealership looking for a Tacoma TRD Pro, which wasn't in stock. Andy Long worked with me and was able to locate the vehicle and project it's arrival to the dealership. At no point did anyone hassle me or try to sell me a different vehicle. The Staff at Toyota 101 made this an easy no hassle experience. When the truck finally arrived, I met with Marcellis Flowers who went over the features of the truck and answered all my questions. The best part about this whole experience was how quick and hassle free it was. The paperwork was almost completely done before I walked through the door. The truck was cleaned, prepped and detailed in the short time it took to sign some forms and I was on my way. The whole process took less than an hour. Arnel Leyco did the finance paperwork and was awesome as well, straight forward and didn't try to sell me anything additional, other than what I had previously told them I'd be willing to buy. These guys were awesome and I would highly recommend buying from them if you're looking for a Toyota. I have never had a car buying experience go this fast and easy. More
Top notch customer service! Absolutely outstanding experience with all the staff. You will not find a more transparent and honest dealership. Explained in great detail all of m Absolutely outstanding experience with all the staff. You will not find a more transparent and honest dealership. Explained in great detail all of my purchase / lease options and answered all of my questions in great detail so I could make a well informed decision. Each staff member treated me like I was a life long customer, very professional. More
Great service, no hassle experience Hassle- free, no pressure, memorable car buying experience... We never thought buying our new car in preparation for our baby on the way will be so ea Hassle- free, no pressure, memorable car buying experience... We never thought buying our new car in preparation for our baby on the way will be so easy and pleasant, if not for these wonderful people at Toyota 101. They made sure that we get the best car at the best rate. More
Great salesman...OMAR Omar was an exceptional salesman who helped me purchase my first new car without the perceived pressure of difficult negotiation. He went beyond and g Omar was an exceptional salesman who helped me purchase my first new car without the perceived pressure of difficult negotiation. He went beyond and got me a car with heated seats as a bonus which I love. He was easy to talk to and knew his trade. He also helped me later with a tutoring appointment on the bells and whistles in the car so I would be totally comfortable with the handling of all the options. Thank you Omar! More