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Swickard Toyota 101

Redwood City, CA

4.9
931 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 931 reviews

March 01, 2017

Great experience! Marcellis at Toyota 101 is awesome! I highly recommend asking for him if you are interested in purchasing a car. He is friendly, knowledgeable, and n More

by sfgiants123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Marcellis Flowers, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you for taking the time to share your comments and feelings about Marcellis. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Mark Fusselman General Manager

March 01, 2017

Excellent, friendly service My workamte referred me to Curt Peterson when she overheard me calling the service department in Daly City. She gave me Curt's card and said he had he More

by juliecb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Petersen, Rich Hobbs
Mar 15, 2017 -

Swickard Toyota 101 responded

I am delighted to learn that you have enjoyed your services visit! Thank you for sharing your favorable review of our Service Department and Curt and Rich. Thank you also for your kind words concerning our service and staff which I will surely pass on to our Service Manager & his team. We look forward to welcoming you back to Toyota 101, hopefully soon. Yours sincerely, Mark Fusselman General Manager

March 01, 2017

Awesome! My experience in buying my new Camry was easy and awesome all thanks to Marcellis Flowers, Andy Long and Anrel Leyco! Due to the professionalism and t More

by Richard Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Long, Marcellis Flowers, Arnel Leyco
Mar 15, 2017 -

Swickard Toyota 101 responded

Congratulations on your new Toyota! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marcellis, Arnel and Andy know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Toyota! Sincerely, Mark Fusselman General Manager

March 01, 2017

EXCELENT SERVISE PERFECT WORK ON TIME IF YOU NEED A SERVICE YOU MUST SEE MR CURT PETERSEN HE IS THE BEST OF THE BEST SERVICE ADVISER HE IS PERFECT FROM BEGINNING / TIMING / HE IS VERY KNOW More

by TOYOTA101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Petersen
Mar 15, 2017 -

Swickard Toyota 101 responded

I am delighted to learn that you have enjoyed your services visits! Thank you for sharing your favorable review of our Service Department and Curt Peterson. We look forward to welcoming you back to Toyota 101, hopefully soon. Yours sincerely, Mark Fusselman General Manager

February 28, 2017

New Car purchase I found Omar Younes to be very professional and responsive to my needs.He was very personable and knowledgeable about the car. Overall great experien More

by lm27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Younes
Mar 15, 2017 -

Swickard Toyota 101 responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Sincerely, Mark Fusselman General Manager

February 27, 2017

Feel good for the experience Feel good for the experience enjoy it very friendly quick have some fun test driving smooth not forcing you. Overall nice More

by Vic
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Barcenas
Mar 15, 2017 -

Swickard Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It made me feel good to see your positive comments from a customer and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

February 27, 2017

Prius purchase I had a great experience with the salesman Omar, who was friendly, efficient, and extremely attentive. No pressure, just very professional. I highly More

by jm167
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Chan, Omar Younes
Mar 15, 2017 -

Swickard Toyota 101 responded

I am very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. I am delighted that you enjoyed your interaction with the Sales Team and will certainly share your kind words to them. We look forward to welcoming you back to Toyota 101, hopefully in the not so distant future. Yours sincerely, Mark Fusselman General Manager

February 23, 2017

fair and open minded Saw the car on want on the web. Want on-line to get the cost and what was a fair trade-in With that knowledge , negotiation went smoothly, and in th More

by newcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Chau, Andy Long, Bret Chan
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota 101, enjoy that ride! Sincerely, Mark Fusselman General Manager

February 22, 2017

Very Easy To Do Business! Frankie Chau was extremely nice, caring and reasonable to do business with. He went above and beyond the call of duty to get us in a new car (and a gr More

by jhallpettit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Chau, Omar Younes
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you for your positive feedback! I am delighted to hear that you always enjoy your visits at our dealership and our friendly service. I appreciate your favorable comments on our associates, and I am privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

February 22, 2017

Omar is amazing! I purchased a car from Omar on president's day weekend, i was in the market for a used car and i made a phone call to the dealership and Omar was my s More

by Ilovetoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bret Chan, Omar Younes
Mar 15, 2017 -

Swickard Toyota 101 responded

Thank you for taking the time to share your delightful review on DealerRater. I am thrilled to hear that we have exceeded your expectations! Toyota 101, we care about our customers and endeavor our best efforts to make their visit enjoyable and uncomplicated. We very much appreciate your kind words, particularly of Omar who provided excellent service to assist you with your purchase. I will certainly share your favorable comments to the team! Again, thank you for the gift of feedback. We look forward to welcoming you back to Toyota 101. Yours sincerely, Mark Fusselman General Manager

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