Swickard Toyota 101

Excellent new car shopping experience! My wife and I purchased a new 2017 Highlander AWD Limited last weekend from Toyota 101. We had shopped around at other Toyota dealerships in the area My wife and I purchased a new 2017 Highlander AWD Limited last weekend from Toyota 101. We had shopped around at other Toyota dealerships in the area and worked with salespeople who ranged in disposition from apathetic to rude and insulting. This was not the case at Toyota 101. From start to finish, the shopping and purchasing experience was excellent. On our first visit, we worked with Marcellis in sales and test drove a used Highlander. Even though we were clear we did not intend to buy a car on that visit, Marcellis was friendly, professional, and informative. We learned more in that single test drive than we had visiting two other dealerships and test driving nearly identical cars. When we returned to Toyota 101 the following week, our sales executive, Omar (Marcellis was not available), was friendly, courteous, and knowledgeable about the vehicles we reviewed. At no time did we feel pressure to make a purchasing decision. Omar was genuinely interested in providing us with all of the information we needed to make the right choice. After we selected the car we wanted, we worked with Arnel on the finance team. Similarly, Arnel was polite, courteous and very thorough in his review of the available warranty plans and financing options. I arrived pre-approved with a loan from my bank, but Arnel was able to provide a lower rate through Toyota. In the end, not only was the experience enjoyable, we got a great deal on our purchase and for once in my life I left a car dealership feeling good about the experience and happy to be supporting a business that cares about its customers and works hard every day to provide excellent service. Thank you, Toyota 101 team! More

New RAV 4 Lease I had a great experience at Toyota 101 leasing a new RAV 4. I would not have leased this car if it wasn't for Andy Long's assistance. He is wonderful I had a great experience at Toyota 101 leasing a new RAV 4. I would not have leased this car if it wasn't for Andy Long's assistance. He is wonderful to work with. More

Knowledgeable and helpful, no hard sell. Our first trip to the dealership we made it clear we were just looking. We test drove a Rav 4, and asked lots of questions. Said we would think about Our first trip to the dealership we made it clear we were just looking. We test drove a Rav 4, and asked lots of questions. Said we would think about it and come back tomorrow if we were still interested. Came back the following day, test drove the same car, asked more questions and bought the car. Everyone we dealt with was friendly and helpful, especially Marcellis Flowers. More

Quickest car purchase experience I never thought that I can buy a car so fast. However it is realistic they did very good job and helped me to have my RAV4. I never thought that I can buy a car so fast. However it is realistic they did very good job and helped me to have my RAV4. More

Excellent I went to other Toyota dealership and then on one welcome me at all. Andy Long is super manager to welcome me at Toyota 101 . He introduced Marcellis I went to other Toyota dealership and then on one welcome me at all. Andy Long is super manager to welcome me at Toyota 101 . He introduced Marcellis to me. Marcellis provided excellent service and well knowledge of Rav4. I definitely will recommend friends to Andy and Marcellis for buying Toyota, More

Quickest car purchase experience Minutes after truecar inquiry, Chris, who is in charge of internet sales, contacted us and finished car selection and pricing within minutes. When we Minutes after truecar inquiry, Chris, who is in charge of internet sales, contacted us and finished car selection and pricing within minutes. When we arrived at the dealership, he helped us go through paperworks quickly. All in all, this is a pleasant experience. More

Great Car Buying Experience The service was excellent. We had rented a Rav4 Hybrid from Toyota 101 for a driving vacation and fell in love with it. My wife and I decided to purch The service was excellent. We had rented a Rav4 Hybrid from Toyota 101 for a driving vacation and fell in love with it. My wife and I decided to purchase one. Toyota 101 provided us with the model we wanted and Interior color my wife so desired, all hassle free. I felt we got a great price and we did initial purchasing from the comfort of our home. Andy Long communicated with us by phone and email and found us the car we so wanted. Arnel Leyco made the paper work such an easy process. Marcellis Flowers gave a great orientation of the features of our car. More

Professional and courteous Andy is very professional and courteous, helping us seal a deal for a new car. He is willing to listen to and respect our counter offer without givin Andy is very professional and courteous, helping us seal a deal for a new car. He is willing to listen to and respect our counter offer without giving us any negative feeling of being put down. More

Great Day It was a hassle free purchase. And they held the car a week for me. Got a great price!! My son bought a 2012 Prius at 101 and told me to call them. Be It was a hassle free purchase. And they held the car a week for me. Got a great price!! My son bought a 2012 Prius at 101 and told me to call them. Best Fathers Day. More

First Time Buyer Experience I am first time buyer (referred to Toyota 101 by a friends mom) and i secured a great car in 2 hours. My experience here was drastically different tha I am first time buyer (referred to Toyota 101 by a friends mom) and i secured a great car in 2 hours. My experience here was drastically different than my previous experiences at bigger dealers - the staff here were not only understanding and patient, but also took the extra mile to help me with my purchase. Andy helped me scout out some cars under/around my budget, after which i went on a few test drives. He even checked my car himself to make sure that everything was working fine. The customer service here is outstanding, nothing like the larger dealerships that would pressure you into getting certain cars/promotions/add-ons. More