Swickard Toyota 101
Redwood City, CA
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process was so easy! We were in and out within 2 hours!! The whole process was super easy and the best thing was they didn't try to up sale. We knew what we wanted and agr We were in and out within 2 hours!! The whole process was super easy and the best thing was they didn't try to up sale. We knew what we wanted and agreed on a price before even stepping into the dealer. This was the best buying experience ever More
Great experience Appointment on time and vehicle delivered as promised. I appreciated receiving a verbal review of the car status from the Service employee. The cashie Appointment on time and vehicle delivered as promised. I appreciated receiving a verbal review of the car status from the Service employee. The cashiers were friendly and efficient and thank you for washing the car. More
Great Service by Eric Rule I appreciate the timely service regarding new tires and a service. I have been coming to this service for 18 yrs. I am glad you are fixing up the wait I appreciate the timely service regarding new tires and a service. I have been coming to this service for 18 yrs. I am glad you are fixing up the waiting area and provide rentals. The shuttle service is great but with Bay Area traffic it can be a nightmare of loss time. You have made noticeable changes to the final invoice which is good. I fortunately have Denny or now Eric who communicate clearly with me. I would like to access electronically my service info on your website. I tried several to access but got booted out. What is going with your website? More
Great, satisfying experience. The staff were excellent. I traded in a Mazda Miata and purchased a Toyota C-HR as I have knee problems and my wife hip problems. The staff at Toyota 101 were very helpful and I traded in a Mazda Miata and purchased a Toyota C-HR as I have knee problems and my wife hip problems. The staff at Toyota 101 were very helpful and friendly, particularly Sergio Foti the Sales representative. The purchase options were fully explained with no pressure. Once the deal was agreed Sergio took time and patience to explain the numerous technical details and facilities the new car had to offer. It was a great experience and the Dealership is one I would highly recommend. More
worst repair experience I gave a one star rating (being generous at that) because I've had the worst repair service experiences with Toyota 101. Most recently (and the last I gave a one star rating (being generous at that) because I've had the worst repair service experiences with Toyota 101. Most recently (and the last straw) was being told that it would cost around $1000 to repair the AC in my Camry. I went to an independent service center and was told I could get the necessary part from pic and pull for about $15 or $20 and install it myself in about 30 mins. I will never use Toyota 101 service again and I will discourage everyone I know from using them. More
GREAT SERVICE AND BEST FINANCE DEPARTMENT THIS IS THE 3RD TOYOTA I AM BUYING FROM THIS DEALERSHIP. FINANCE MANAGER BRET CHAN IS THE BEST WITH FINANCING ISSUES AND FRANKIE CHAU IS A SALES PE THIS IS THE 3RD TOYOTA I AM BUYING FROM THIS DEALERSHIP. FINANCE MANAGER BRET CHAN IS THE BEST WITH FINANCING ISSUES AND FRANKIE CHAU IS A SALES PERSON WITH A GREAT CUSTOMER SERVICE. More
Chris Hagen - Scammer Specialist We negotiated an out the door price with chris hagen at toyota 101 for $ and drove out here from san jose only to be tricked and manipulated for a pri We negotiated an out the door price with chris hagen at toyota 101 for $ and drove out here from san jose only to be tricked and manipulated for a price $3,250 over what was agreed with a qoute from his email. This was one of the worst experiences i have ever had and not only that he kept our credit report print out which was suppose to be ours its personal information. I will follow up with a corporate complaint at toyota first thing in the morning We disagreed with his price and he slams his glasses on the table, which was totally unprofessional More
Excellent Chris is very informative about maintenance of my 2005 Toyota Prius.He informs me of future services and I follow his recommendation explicitly.He k Chris is very informative about maintenance of my 2005 Toyota Prius.He informs me of future services and I follow his recommendation explicitly.He keeps my car in tip top shape.He is the greatest. Thanks Le'Jon More
Great purchase experience Omar was a great help with my purchase of the Sienna, very professional and helpful. I have a nice purchase experience. He gave great recommendations Omar was a great help with my purchase of the Sienna, very professional and helpful. I have a nice purchase experience. He gave great recommendations and very quick honest. Couldn't find a better guy to work with! I will definitely buy another car from him (seriously). More
A very plansant experience from start to end I recently purchased a 2017 Toyota Camry from this dealer, not only they offered the best price out of all the dealers I have dealt with, their intern I recently purchased a 2017 Toyota Camry from this dealer, not only they offered the best price out of all the dealers I have dealt with, their internet sale manager Jun had explained thoroughly every little detail of the car when we were there for the test drive, my wife is a very price concious person and i have never seen her made a decision so quick when committing to buy this car, I am impressed on how good a salesman Jun is. The overall experience at Toyota 101 is a very plansant one, and I will definitely recommend them to others. More