Swickard Toyota 101
Redwood City, CA
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received exelend service from car salesmen and financial off The service was outstanding by all enployes in the sale of our car. the operation of the new car was very well explained to us. The service was outstanding by all enployes in the sale of our car. the operation of the new car was very well explained to us. More
AWESOME Jun Javier was an amazing salesman...and great customer service from start to finish!! We were firm on what we wanted and was amazing person! Jun Javier was an amazing salesman...and great customer service from start to finish!! We were firm on what we wanted and was amazing person! More
Performed the basic service, but did not do what I asked Came in for 15,000 mile service. Rich was helpful, but something go lost in translation. I could not get them to look at some damage on the underside Came in for 15,000 mile service. Rich was helpful, but something go lost in translation. I could not get them to look at some damage on the underside of the vehicle that occurred when plastic retainers got sheared off by a parking curb . They were looking at the splash pan, but it should have been obvious that I was talking about the part that was held together with white zip ties. I don't think the factory uses white ones. Needless to say, I'll have to try again on my next service visit to get this addressed. More
Excellent service Professional customer service, easy to communicate and fast environment to resolve any issue or question about your car, just an amazing experience so Professional customer service, easy to communicate and fast environment to resolve any issue or question about your car, just an amazing experience so far here. More
Friendly, professional & knowledgeable staff. As noted in the title, the staff welcomes you warmly and makes you feel like family with their friendly, professional, and knowledgeable staff providi As noted in the title, the staff welcomes you warmly and makes you feel like family with their friendly, professional, and knowledgeable staff providing excellent service while meeting needs I didn't know I had.. More
Great service I had a great experience buying our Toyota Highlander at this particular dealer. Our sales representative, Katrina D., was the main reason we went th I had a great experience buying our Toyota Highlander at this particular dealer. Our sales representative, Katrina D., was the main reason we went through Toyoto 101 with our purchase. We've been to other dealers within the past 2 months, and Katrina was the only sales representative we've met that was patient enough to answer all our questions, and not prioritize making a sale throughout the experience. In the end, we felt that she was trustworthy and genuine about helping us find the right car for us, and that made all the difference. If you're considering buying your next car, go to this dealer and ask for Katrina! More
Fast service but my car was 1/4 of gas? The sales rep was great and fast! But one thing I’ve never experienced before was picking up a car with 1/4 in gas tank.. The sales rep was great and fast! But one thing I’ve never experienced before was picking up a car with 1/4 in gas tank.. More
Excellent service This service location was extremely friendly and quick to respond to any questions I had . I appreciated the level of professionalism at this location This service location was extremely friendly and quick to respond to any questions I had . I appreciated the level of professionalism at this location, I would definitely come back. More
Good experience overall. My service consultant was friendly and very helpful. Would have been great if a simple exterior car wash to complete the service, but good experience My service consultant was friendly and very helpful. Would have been great if a simple exterior car wash to complete the service, but good experience overall. Thank you. More
Fast and easy going service, great staff. Fast and realxing....the waiting lobby is better then before more area to sit and free wifi coffee and with the text message service updating me I kne Fast and realxing....the waiting lobby is better then before more area to sit and free wifi coffee and with the text message service updating me I knew my car would be done soon More