Swickard Toyota 101
Redwood City, CA
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Service Top notch. (Personally,asking someone to write 25 and more words about a 4 hour service visit, is an imposition. I am guessing you would get more r Top notch. (Personally,asking someone to write 25 and more words about a 4 hour service visit, is an imposition. I am guessing you would get more responses if you left this section out of your survey.) More
maintenance Great service, great price! Curt Petersen is fabulous to work with! I used to spend $3000 a yr on service with my Volvo. Toyota rocks! Great service, great price! Curt Petersen is fabulous to work with! I used to spend $3000 a yr on service with my Volvo. Toyota rocks! More
Oil Change Supportive staff work very diligently to ensure that all needed equipment, automotive servicing or parts replacement are completed to standard and in Supportive staff work very diligently to ensure that all needed equipment, automotive servicing or parts replacement are completed to standard and in the minimum time. More
Seems like too many cars scheduled I had to wait over 15 minutes to check in my car that was surprising since I made an online reservation. Once the service adviser checked the car in I had to wait over 15 minutes to check in my car that was surprising since I made an online reservation. Once the service adviser checked the car in everything was great. More
Denny was great! They were a little short handed but service was great! Oil change was quick, just a little long when first checking into the service Line They were a little short handed but service was great! Oil change was quick, just a little long when first checking into the service Line More
Easy, had no problems I get my car serviced here. It's been without hassle every time. They provide a shuttle to drop you off and pick you up while your car is being servic I get my car serviced here. It's been without hassle every time. They provide a shuttle to drop you off and pick you up while your car is being serviced. The staff is friendly. I've had no problems. More
Consistently good service Always a pleasure to deal with Toyota 101. We’ve bought both our cars there and couldn’t be happier with our choice ... great team from front to back. Always a pleasure to deal with Toyota 101. We’ve bought both our cars there and couldn’t be happier with our choice ... great team from front to back. More
What I appreciate most............. The folks at Toyota 101 communicate so well with you. When we drop off our vehicle for service, the service advisor is friendly and knowledgeable, the The folks at Toyota 101 communicate so well with you. When we drop off our vehicle for service, the service advisor is friendly and knowledgeable, then they do what they say they are going to do. During the course of the day the Service Advisor may call you our you may get a text describing the progress of the vehicle in the service Department. Communication makes our day go so much smoother. More
Purchase of 2018 RAV4 Hybrid I had a very knowledgeable sales associate who was patient and did not pressuring me into a purchase .Danny offered pertinent information that helpe I had a very knowledgeable sales associate who was patient and did not pressuring me into a purchase .Danny offered pertinent information that helped me decide on the RAV4 More
Mixed feelings I was able to purchase the car I wanted but I took a lot of time to finally get what I wanted. The sales agent was nice and so was the finance agent, I was able to purchase the car I wanted but I took a lot of time to finally get what I wanted. The sales agent was nice and so was the finance agent, but the manager in the red shirt was very rude. He told me my trade in wasn’t worth it and then started saying my parents were not letting be happy because I wasn’t gonna get the car I wanted. Overall I had mixed emotions but at the end of the day got the car I wanted. More