Swickard Toyota 101
Redwood City, CA
Filter Reviews by Keyword
By Type
Showing 941 reviews
Resolving recall notice & routine service Fast & helpful as always during service visits since buying our 2002 & 2016 Priuses at Toyota 101. Always have car ready when they say they will & do Fast & helpful as always during service visits since buying our 2002 & 2016 Priuses at Toyota 101. Always have car ready when they say they will & don't try to add unnecessary services. More
Very reliable Toyota agency. Chris Terlaje is awesome. The technician that put in my battery did not tighten the screws in the battery. Therefore, after I left and shopping else Chris Terlaje is awesome. The technician that put in my battery did not tighten the screws in the battery. Therefore, after I left and shopping else where, my car wouldn't start. I contacted Chris and he came and fixed the problem for me. Thank you Chris for being there to help me. Toyota 101 should recognize his efforts. He is truly a good employee. More
Always professional, always on time, always reliable I have been a customer of Toyota 101 for over 10 years now. Getting service here is always a breeze. Prices are great and service is fast and reliable I have been a customer of Toyota 101 for over 10 years now. Getting service here is always a breeze. Prices are great and service is fast and reliable. I love the courtesy shuttle and the on site rental as well. Service folks here are great, professional and responsive. What more can I ask of my Toyota service? Not much, really! More
Friendly, Straightforward and considerate Even though it was a busy day I was tended to relatively quickly by the service attendant Rich. I also wanted a smog check done and he assured me that Even though it was a busy day I was tended to relatively quickly by the service attendant Rich. I also wanted a smog check done and he assured me that would be handled as well. I researched on the prices for smog check in other location around the dealership and he matched it for me which was very nice. I had to wait for a while to get the shuttle back to office which wasn't great as I missed a meeting but the female employee serving the rental department on that day noticed my disappointment after a while and pushed to get someone to move things along. After that things were smooth and the pickup from my office was on time. I was also given a nicely washed car back which is always great. More
2019 Tacoma lease John Kim was easy to communicate with. He was always quick to respond and I never felt pressure to buy at anytime. I sent him a few lease quotes that John Kim was easy to communicate with. He was always quick to respond and I never felt pressure to buy at anytime. I sent him a few lease quotes that I got from other dealerships and asked him if he could beat them. John got back to me right away and said he could. When I went it John made the paperwork process easy and answered all my questions. When this lease is up John will be the first person I call for a new truck. More
Toyota 101 in Redwood City was wonderful! I dropped of my 4Runner for service on Saturday with Curt at their RWC location and within a few hours he called me with an update. He was very upfro I dropped of my 4Runner for service on Saturday with Curt at their RWC location and within a few hours he called me with an update. He was very upfront with me about the maintenance that needed to be done and the parts that would need to be ordered to finish the job. The time quoted for the job along with the cost was exactly as was represented. Curt even arranged for shuttle service. I feel very confident in the work done and look forward to taking the 4Runner into the mountains for snowboarding season. No worries about the tires, breaks or 4 wheel drive. Thank you Toyota 101 ! More
Maintain service is great Fast. In the waiting area, they have table for customer to use. Quiet place to stay. Cashier people are nice and helpful. I always wait there for Fast. In the waiting area, they have table for customer to use. Quiet place to stay. Cashier people are nice and helpful. I always wait there for service. More
Good guys Yeah, they take care of you. That’s all you really need to know. Uh they worked with us, didn’t push hard wanted things to happen. Yeah, they’re good Yeah, they take care of you. That’s all you really need to know. Uh they worked with us, didn’t push hard wanted things to happen. Yeah, they’re good guys More
Great Service I always get my three Toyota vehicles serviced at Toyota 101 because of the excellent service that Chris Terlaje provides. Most people there are alwa I always get my three Toyota vehicles serviced at Toyota 101 because of the excellent service that Chris Terlaje provides. Most people there are always courteous and professional. More
Great customer service and rep. Toyota 101 is a very reliable place, has good customer service, fast and good prices. They are very honest and take a good care of your needs. Toyota 101 is a very reliable place, has good customer service, fast and good prices. They are very honest and take a good care of your needs. More