Swickard Toyota 101
Redwood City, CA
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Denny Stange We've been going to Denny to coordinate our service needs for years and for multiple Toyotas. He is outstanding: knowledgeable, trusted and thorough. We've been going to Denny to coordinate our service needs for years and for multiple Toyotas. He is outstanding: knowledgeable, trusted and thorough. So happy that he is "back in the saddle" after his surgery and recovery. Out of 10, Denny is an 11 More
Great job Went here first, then went here last. Got the car we wanted, no hassle and very informative and feel confident in the outcome! We love this place an Went here first, then went here last. Got the car we wanted, no hassle and very informative and feel confident in the outcome! We love this place and our new car! More
Thumbs up to Chris It's my first time in Toyota 101 for I'm not from Redwood City, my car been towed and don't know what to do nor where to go/ask. Chris approached me, It's my first time in Toyota 101 for I'm not from Redwood City, my car been towed and don't know what to do nor where to go/ask. Chris approached me, helped me right away and instructed me what to do. After my car being checked, he explained to me nicely about my car and assured that it's perfectly working now. More
Repair of my new RAV4 I noticed a small dent on my brand new RAV4 after owning it for only 1 week. I was shocked when I noticed the blemish and can not imagine how this was I noticed a small dent on my brand new RAV4 after owning it for only 1 week. I was shocked when I noticed the blemish and can not imagine how this was possible. Honestly I didn’t inspect my vehicle at the time of purchase and didn’t know when this occurred. I didn’t know if it occurred before or after the sale - but I decided to take it back to the dealer and find out my options. I spoke with Danny Alqutieshat who sold me my car and he called his manager who assured me that Toyota 101 would take care of this issue. I dropped off my car and Thursday the 15th and picked it up on the 16th and it was repaired perfectly and at NO CHARGE!!! They clearly went above and beyond in taking car of me and my vehicle! I will be a loyal Toyota owner forever!! More
Good service experience. Staff was courteous, service was done quickly and the waiting area was very comfortable. Overall, a good experience and I will return for my next serv Staff was courteous, service was done quickly and the waiting area was very comfortable. Overall, a good experience and I will return for my next service. More
Matt is amazing sell vendor Matt was amazing sell vendor, he helped me for found the Perfect Deal and all that I needed. Thank you for your helped. I aprecciate your attention Matt was amazing sell vendor, he helped me for found the Perfect Deal and all that I needed. Thank you for your helped. I aprecciate your attention with me More
Disappointed after minor service I have used this dealership's service for years. I was surprised several months ago when I had the hybrid battery replaced on my car (a day-long and I have used this dealership's service for years. I was surprised several months ago when I had the hybrid battery replaced on my car (a day-long and expensive process) - my car was not washed at the end of the day. Yesterday, I had a minor service - no carwash, and dirty fingerprints on the passenger seat and passenger door handle (the car interior is beige). Further, there are new marks on the exterior. When I looked at the receipt, I saw that several areas were marked for immediate service need - and no one mentioned these to me (these had to do with wipers and wiper fluid - they could have easily been handled right then and there). So, I am sad and disappointed. More
Awesome I am happy with the service on my 2012 Toyota.. I have been asking Toyota 101 to service my car annually.. this gives me the knowledge that when I tra I am happy with the service on my 2012 Toyota.. I have been asking Toyota 101 to service my car annually.. this gives me the knowledge that when I travel my car is running the way it should. Thank you Toyota 101 More
Great Service I was greeted by my service rep and he listen to all of my issues with the car and got back to me promptly with the estimate as to my repairs. He kept I was greeted by my service rep and he listen to all of my issues with the car and got back to me promptly with the estimate as to my repairs. He kept me in the loop the entire time and have the car ready as promised. More
Great, efficient and friendly service and care. !!!! Love it The agent went straight to the needs of the car. Instructed on what was necessary and what was recommended. Great work and attention to details. The agent went straight to the needs of the car. Instructed on what was necessary and what was recommended. Great work and attention to details. More