Swickard Toyota 101
Redwood City, CA
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Join the club. They did exactly what they said they would do, in a relatively short time They were very courteous and helpful, matching my earlier experiences, as ex They did exactly what they said they would do, in a relatively short time They were very courteous and helpful, matching my earlier experiences, as expected. More
Chris Terlaje needs to be commended for his efficiency I want to thank Chris Terklaje for helping once again.,,,,, First on 11/19/18 Chris quickly rescued me from my car not starting. I had been to I want to thank Chris Terklaje for helping once again.,,,,, First on 11/19/18 Chris quickly rescued me from my car not starting. I had been to Toyota 101 and had a new battery put in and the car didn't start a couple of hours later. I filled out a review to Toyota 101 regarding his excellence so please read that. It will give you all the details. Then the next evening on 11/20/18 the car didn't start and I called AAA and they towed my car to my house and told me it was the Starter. The next morning 11/21/18 I contacted Chris telling him the the Starter was considered broken. He quickly ordered a new Starter and suggested I have the car towed in as soon as possible. He said they would diagnose the car to ensure that is what the problem was. I had the car towed in and Chris took care of the problem. He had a shuttle car come to get me and the car was ready as soon as I got there. Such efficiency and excellence on his part. He needs to be commended. Thank you and especially him. More
My experience was great, the service that you guys provide i I would highly recommend your location and services to my family and friends. I have never had a complaint about my cars service not done well. You gu I would highly recommend your location and services to my family and friends. I have never had a complaint about my cars service not done well. You guys have exceeded my expectations and I will continue to come here for my car service. More
Quick service I brought the car in at around 3PM planning to pick up the next day. They had it done by 5:15 so I was able to pick it up that night! Pleasant surpris I brought the car in at around 3PM planning to pick up the next day. They had it done by 5:15 so I was able to pick it up that night! Pleasant surprise. More
Prius Maintenance Service The service was professional and courteous. I needed new tires, but Toyota 101 was out of stock on the ones I required.. The shuttle service failed to The service was professional and courteous. I needed new tires, but Toyota 101 was out of stock on the ones I required.. The shuttle service failed to pick me up. So, I took LYFT. The scheduled maintenance and front tire problem were the reason for the service visit. More
Great service again!! A bolt had fallen off my Truck and as always, Eric was very helpful. Told me to bring it in when I could and they took care of it. A bolt had fallen off my Truck and as always, Eric was very helpful. Told me to bring it in when I could and they took care of it. More
Speedy service Even though they seemed very busy, my scheduled maintenance was processed and performed in less than an hour while I waited in the comfortable waitin Even though they seemed very busy, my scheduled maintenance was processed and performed in less than an hour while I waited in the comfortable waiting room. More
Love my new "used" car :-) I bought a used Toyota station wagon yesterday. I love it! My Sales person was awesome! There were several buyers interested in that car but he pro I bought a used Toyota station wagon yesterday. I love it! My Sales person was awesome! There were several buyers interested in that car but he promptly completed all steps required so that I could purchase that particular vehicle. He was also very helpful and informative, and a nice man to boot! More
Customer Service Still A+ Brought my Tacoma in for it's 65k service last Saturday. The wait for the service write-up was short and I was off to work. Eric texted, and phoned m Brought my Tacoma in for it's 65k service last Saturday. The wait for the service write-up was short and I was off to work. Eric texted, and phoned me, in the afternoon letting me know the service was complete and the issue with my driver's door window was taken care of as well. I've had Eric many times in the past and he is always very pleasant to deal with and goes that extra mile to make sure I'm a satisfied customer before I leave. More
Eric Rule Just want to say that Eric was very kind and explained everything that they were going to do and then when he called to come pick up the car he set up Just want to say that Eric was very kind and explained everything that they were going to do and then when he called to come pick up the car he set up my next appointment so I wouldn't have to worry about it. More