Swickard Toyota 101

Great Experience with Toyota 101 I mistakenly sold my amazing 1999 Forerunner after 15 years of loyal service. Looking for better gas mileage, I downsized to a Ford Escape Hybrid... I mistakenly sold my amazing 1999 Forerunner after 15 years of loyal service. Looking for better gas mileage, I downsized to a Ford Escape Hybrid... But, after 2 years, had to get back to another Toyota midsize. Looking for a used Highlander and leery of dealerships (1988 Jeep, Redwood City), I went through the Costco Auto Program. Registered at Costco with my choice of make/model, was redirected to Toyota 101; had an appointment with Jun Javier in a few hours; drove the Highlander, traded in the Ford, got a loan, drove home. All within 3 hours. Got the SUV I wanted at a reasonable price in a pretty painless process. Thank you Jun for working with me! Love my Highlander. More

Matt was great. This is the 3rd time I have came to this location of Toyota and Matt has helped me and my family 2 times now. Matt is great, definitely recommend hi This is the 3rd time I have came to this location of Toyota and Matt has helped me and my family 2 times now. Matt is great, definitely recommend him to anyone that needs help, with buying a car. More

Knowledgeable and helpful Adam was able to give me details on the truck I came to see that I hadn’t found in my online research. He didn’t have to try hard to sell it, but gave Adam was able to give me details on the truck I came to see that I hadn’t found in my online research. He didn’t have to try hard to sell it, but gave me the info I needed to make my decision. More

Certified Vehicle buying bad experience Recently purchased a Certified used Vehicle. I didn't think to look over the car because it Was a Certified pre owned. When I got home I found out the Recently purchased a Certified used Vehicle. I didn't think to look over the car because it Was a Certified pre owned. When I got home I found out the passenger mirror was broken. I went back and the used car manager said the price was adjusted for that broken mirror, I asked how it passed Certification, So they wanted to fix it, I get home and see A dent on the lower body under the door. I took it back again and asked how they could certify this. Then I looked in The paperwork they gave me and somehow it was Missing the Certified inspection sheet, I called they Found it after 30 Min supposedly. I picked it up , found plenty of other items missed during the inspection. They Never called me for 2 weeks So I called TOYOTA, and got A case number. Now they want to fix all the things, Picked it up they forgot to make the key it was on the invoice, nobody verified work done? They did not fix a issue with the driver seat belt, And they Sublet the body repair and did not give me any invoice for it. Management never called me, what a terrible buying experience from this dealer, for A Certified car. More

Great communication with salespeople, Jun All around great communication with Jun. He emailed me with information on the Yaris; we scheduled a date to meet. Saw Jun on Sunday, drove the car. W All around great communication with Jun. He emailed me with information on the Yaris; we scheduled a date to meet. Saw Jun on Sunday, drove the car. We compared the options. The process was easy and stress free. More

Outstanding buying experience The sales representative who assisted me was Sean Amir. He was very friendly, knowledgeable and helpful in understanding the customer needs. He assist The sales representative who assisted me was Sean Amir. He was very friendly, knowledgeable and helpful in understanding the customer needs. He assisted in finding me the best deal and I am so thankful to him! More

Spend a little time for a great car! If it was for a server problem, I would've been in and out in no time. But that's not Nauroze's fault. Nauroze was very helpful and full of knowledg If it was for a server problem, I would've been in and out in no time. But that's not Nauroze's fault. Nauroze was very helpful and full of knowledge and information and made for a stress free experience. More

Car Purchase Anxiety It had an unexpected hassle free purchase experience. Toyota 101 had a large selection, of the model I was looking for, to choose from. Thank you. It had an unexpected hassle free purchase experience. Toyota 101 had a large selection, of the model I was looking for, to choose from. Thank you. More

Best Car Buying Experience Ever The whole process took less than an hour. I picked the model and color I wanted. The price was perfect. The paper work took less than 10 minutes to The whole process took less than an hour. I picked the model and color I wanted. The price was perfect. The paper work took less than 10 minutes to complete. I would recommend Toyota 101 and Frankie and Sean to everyone. More

Tacoma lease Adam Raines was a true professional doing his part to make the buying experience as smooth as possible. Unfortunately the dealership messed up taxes Adam Raines was a true professional doing his part to make the buying experience as smooth as possible. Unfortunately the dealership messed up taxes and paperwork and forced me to drive 150 miles round trip to sign a paper they claimed couldn't be faxed. When I got there they were not prepared for me and I waited an hour to sign a paper that clearly could have been faxed or delivered to me. Instead I wasted half a Saturday and 150 miles because they screwed up. My friend Adam had no clue this was happening (finance dept) and was very apologetic. More