Swickard Toyota 101
Redwood City, CA
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Great experience Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special reque Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price. More
Same day 10,000 mile service, fast and easy! Amazing experience with the service center. Scheduled my 10,000 miles service online. Was able to get vehicle in there in less than an hour. Comfor Amazing experience with the service center. Scheduled my 10,000 miles service online. Was able to get vehicle in there in less than an hour. Comfortable waiting area with good wifi access/speed. Took 90 minutes, and they cleaned the car. Top experience! More
Nauroze was a pleasure to work with! Nauroze and Sean went beyond all our expectations! Never was pushy and was very patient with all our questions and indecisiveness. I never thought a c Nauroze and Sean went beyond all our expectations! Never was pushy and was very patient with all our questions and indecisiveness. I never thought a car buying experience would be as easy as it was! And got a great deal to top it off! Would absolutey recommend Nauroze to any of my family or friends! More
Streamlined purchase Buying a car always takes time, but I was able to get through it all in short order. Worked with salesman Jay Lu for some time by phone and email, so Buying a car always takes time, but I was able to get through it all in short order. Worked with salesman Jay Lu for some time by phone and email, so the final deal moved along quickly. More
Exceptional Customer Service, thank you toyota 101 So ive purchases from this dealer before but the team here in my experience these few times throughout the years although different people have defini So ive purchases from this dealer before but the team here in my experience these few times throughout the years although different people have definitely never been pushy, they took thier time to explain, we reviewed the numbers, everything checked out and they gave me a very good deal at the end of the day, so again thank you and I will buy from here again More
Easy and polite Took my 4RUNNER in for the 15k mile service. Took a few minutes to be acknowledged by employees but whe they did they were polite and it was an easy d Took my 4RUNNER in for the 15k mile service. Took a few minutes to be acknowledged by employees but whe they did they were polite and it was an easy drop off. They even washed it before I picked it up. More
Great service at Toyota 101 Standard maintenance and two recall items. Efficient check in process and courteous, knowledgeable staff. I appreciate the shuttle service, as the wor Standard maintenance and two recall items. Efficient check in process and courteous, knowledgeable staff. I appreciate the shuttle service, as the work took several hours. I would have given 5 stars but when I picked up my car there was a small scratch in the driver side door that was not pointed out to me. I pointed it out to Lou and there was no hesitation that it would be fixed, but I will need to take time out of my day to come back to have it fixed. More
Great service! I had great experience here when I took I my car for service. Chris was super helpful and helped me get everything done quickly to get back to my wo I had great experience here when I took I my car for service. Chris was super helpful and helped me get everything done quickly to get back to my work meeting on time. More
Join the club. They did exactly what they said they would do, in a relatively short time They were very courteous and helpful, matching my earlier experiences, as ex They did exactly what they said they would do, in a relatively short time They were very courteous and helpful, matching my earlier experiences, as expected. More
Chris Terlaje needs to be commended for his efficiency I want to thank Chris Terklaje for helping once again.,,,,, First on 11/19/18 Chris quickly rescued me from my car not starting. I had been to I want to thank Chris Terklaje for helping once again.,,,,, First on 11/19/18 Chris quickly rescued me from my car not starting. I had been to Toyota 101 and had a new battery put in and the car didn't start a couple of hours later. I filled out a review to Toyota 101 regarding his excellence so please read that. It will give you all the details. Then the next evening on 11/20/18 the car didn't start and I called AAA and they towed my car to my house and told me it was the Starter. The next morning 11/21/18 I contacted Chris telling him the the Starter was considered broken. He quickly ordered a new Starter and suggested I have the car towed in as soon as possible. He said they would diagnose the car to ensure that is what the problem was. I had the car towed in and Chris took care of the problem. He had a shuttle car come to get me and the car was ready as soon as I got there. Such efficiency and excellence on his part. He needs to be commended. Thank you and especially him. More