Swickard Toyota 101
Redwood City, CA
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FIRST CAR PURCHASE Bought my first car ever thanks to Toyota 101 in Redwood City and John Kim and Brandon Lee. They made it simple and fun. In no way was I expecting to Bought my first car ever thanks to Toyota 101 in Redwood City and John Kim and Brandon Lee. They made it simple and fun. In no way was I expecting to fall in love with one of the first cars they showed me, but they understood my needs and budgets and I valued their opinion. Needless to say every step in purchasing my car was seamless and easy. I cannot thank you enough! More
Great help in purchasing our Lexus We were forced to put our lives on hold when a drunk driver struck us head on. Jun at Toyota 101 helped us put one piece back in getting us a great de We were forced to put our lives on hold when a drunk driver struck us head on. Jun at Toyota 101 helped us put one piece back in getting us a great deal on our Lexus ES. Thank you! More
Work related to Service Recalls Went for the first service of a newly bought Prius Toyota car. Eric Rule was quite friendly and explained to me the work done, including work related Went for the first service of a newly bought Prius Toyota car. Eric Rule was quite friendly and explained to me the work done, including work related to some Safety Recalls. More
Leasing a car Had a decent experience leasing a car with Adam. He had the car ready for me when I got there, and was professional about the entire process. I was ho Had a decent experience leasing a car with Adam. He had the car ready for me when I got there, and was professional about the entire process. I was hoping that it would have taken less time, but overall the dealership was helpful in getting me into my car and out of the lot. More
Scheduled maintenance Eric Rule was quite friendly and efficient setting me up with my service and accommodated my request to let me pick up the car after hours. He also ke Eric Rule was quite friendly and efficient setting me up with my service and accommodated my request to let me pick up the car after hours. He also kept me up to date with status reports. Thanks. More
I thought it’d be a quick fix. Something punched out my fog light so I went to have it replaced. Five Saturdays later they ended up doing it for free. Luckily I had some downtime b Something punched out my fog light so I went to have it replaced. Five Saturdays later they ended up doing it for free. Luckily I had some downtime being an independent general contractor with an injury so it wasn’t too inconvenient but after five half of Saturdays it was kind of a drag. Thank goodness 😅they finished then or I could’ve blown a gasket. More
Solid Dealership Excellent job by the sales team and finance department. Deal was closed in under three hours, even with a trade in sold to the dealership. Great all-a Excellent job by the sales team and finance department. Deal was closed in under three hours, even with a trade in sold to the dealership. Great all-around customer service, and a pleasant experience from the Toyota 101 team. More
Redwood City Toyota is great!! People are nice, service is fast. So far of all the Toyota dealers I have been to this one is in the top three! Great teamwork and service at Redwo People are nice, service is fast. So far of all the Toyota dealers I have been to this one is in the top three! Great teamwork and service at Redwood City Toyota. Thank you all who work there! More
Pleasant Experience This is where I have purchased all four of my Toyotas I have owned over the past two + decades, and I always service them here as well. The service is This is where I have purchased all four of my Toyotas I have owned over the past two + decades, and I always service them here as well. The service is efficient, convenient, and when I have to wait for my car during the service appointment, they have really made some great improvements to the waiting area, and it is actually a pleasant experience. Thank you! More
Friendly staff and good mechanical work in timely manner I appreciated having a ride home and a ride back to get my car. I gave it only 5 Stars because I had to wait two hours for my return ride back to Toyo I appreciated having a ride home and a ride back to get my car. I gave it only 5 Stars because I had to wait two hours for my return ride back to Toyota to get my car. More