Swickard Toyota 101
Redwood City, CA
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Sales associate was awesome. I ended up at Toyota101 by chance, I just happened to drive by and notice an FJ I was interested in. Jun was an awesome salesman. Wasn’t pushy and was I ended up at Toyota101 by chance, I just happened to drive by and notice an FJ I was interested in. Jun was an awesome salesman. Wasn’t pushy and was very respectful. He worked with me and we negotiated a price. The next day I drove off in a FJ cruiser that was super clean! Thanks Jun! More
1st time using Costco Auto Buyer Program,at Toyota101 I had 4 sales people listed from Costco, but met Adam first. He said it was a new model only a month out so not all details printed yet, like direct I had 4 sales people listed from Costco, but met Adam first. He said it was a new model only a month out so not all details printed yet, like direct injection? and real leather seats? and Timing chain? Adam tried to get me the previous month's $1200 sale discount by filling out a Credit Application, but the Finance Guy said "no" and did not return the Credit Application or let me see all my signed papers, until Adam returned and showed me all my paperwork. The car was fueled but not "detailed" or washed even by the dealership as the windows were greasy. So I went to a car wash and had it quickly washed and hand waxed for $99. There were "6 Limited RAV4 s on the lot" but I only saw one ,with heated seats and heated steering wheel option I repeatedly said I did not want. 4 of the 5 option packages have heated seats, so I asked for a Pearl white, Tan leather, with the electronic option package instead. No word on if or when that might be available. Another guy was about to buy this car, so I paid by check in full. I am Super Happy with the Costco Auto Buyer Program and will never buy a car without them, tho not perfect yet. Adam seemed to be the Most Polite and Most Reasonable salesman there at Toyota101, so I am so glad we met. And I Luv my new 2019 RAV4 Limited in Pearl white with tan leather instead of black faux leather!! Toyota 800# told me the leather is real, there is a timing chain, and there is both direct and port injection, which was very helpful!! I haven't owned a Toyota in 20 years ,driving a non-luxury and non-performance Acura, but I am so happy Toyota and Lexus are the current highest rated cars in the USA!! More
Great customer service Mark Galvante Was a great sales man answered all our questions and was very patient with us. He never rushed us. Thanks again!! I would buy again fr Mark Galvante Was a great sales man answered all our questions and was very patient with us. He never rushed us. Thanks again!! I would buy again from this dealer I drove from San Jose to Redwood city More
Incredibly helpful- highly recommend Mark was incredibly helpful and went out of his way to get the information and service I was looking for. I highly recommend Mark and this dealership! Mark was incredibly helpful and went out of his way to get the information and service I was looking for. I highly recommend Mark and this dealership! More
!st Time Buyer Adam was very friendly and helpful. He made my car purchase very easy and short! He went out of his way to answer questions and provide excellent cust Adam was very friendly and helpful. He made my car purchase very easy and short! He went out of his way to answer questions and provide excellent customer service. More
Great service- friendly team Jordy did a terrific job of showing us our options and not pressuring us to make a quick decision. His knowledge and professionalism made for a pleasa Jordy did a terrific job of showing us our options and not pressuring us to make a quick decision. His knowledge and professionalism made for a pleasant buying experience! More
Wonderful Experience! My family purchased a car from here 15 years ago, and recently returned for another new car. We were helped the moment we walked in and I was quickly My family purchased a car from here 15 years ago, and recently returned for another new car. We were helped the moment we walked in and I was quickly able to do a test drive to find the car I wanted. After comparing prices with other nearby dealerships, we returned the next day to buy the 2020 Corolla Hybrid. On the day of purchase, the car was ready when I arrived, and we were in/out in a little over 2 hours. I highly recommend Toyota 101, and specifically Mark G.! Mark helped us every part of the way, and was super friendly, knowledgable, professional, personable, and patient. He was never pushy, and was super easy to communicate with throughout the entire process. I was super anxious to have to buy a brand new vehicle, but Mark was very reassuring and made everything a breeze. I was informed about ToyotaCare, and the finance portion went smoothly. Overall wonderful experience. More
Best service from Toyota 101 I am very pleased with the quality of customer service provided to me from Frankie Châu. Frankie is such an energetic, talented staff of Toyota 10 I am very pleased with the quality of customer service provided to me from Frankie Châu. Frankie is such an energetic, talented staff of Toyota 101, he give such great commitment to customer services and should be commended highly More
Frankie was awesome! Frankie responded to our online request for RAV4 2019 quote and when we came in he was ready. It took us only 2 hours to finish the deal, including te Frankie responded to our online request for RAV4 2019 quote and when we came in he was ready. It took us only 2 hours to finish the deal, including test drive. It was the quickest and best deal we found in the Bay Area. More
Amazing Experience with Jun Recently purchased my first car with Toyota 101 with the help of Jun Javier. He was very patient and did everything he could to get me my dream car at Recently purchased my first car with Toyota 101 with the help of Jun Javier. He was very patient and did everything he could to get me my dream car at a fair price. It was a used car and it had some scratches on it and Jun was able to set up a time around my busy schedule to have them paint it and make sure it was in excellent condition for me. Because of him I know am a happy owner of a Rav4. I will definitely be recommending Jun to my family and friends! Thank you so much! More