Swickard Toyota 101
Redwood City, CA
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Amazing help with an out of town buyer. I was monitoring a truck long distance contacting Katrina to be sure the vehicle was still available. Finally when I had my down & certain this was th I was monitoring a truck long distance contacting Katrina to be sure the vehicle was still available. Finally when I had my down & certain this was the truck l alerted Katrina I was on the way. When I arrived it was ready for my test drive. She was most helpful. When I agreed on the purchase she was quick to have the car prepared & gassed while we completed the transmission. In about two and a half hours I was headed home in my Tacoma. Katrina kept in contact to Be sure all was well and verify one item I requested was delivered. She is the best and so is 101 Toyota. Check 'em out! More
Buying a used Camry After finding no "wiggle room" on a one year old Camry hybrid, I bought a one-year old Camry LE. I last bought a Camry (one year old) in 2003. I trade After finding no "wiggle room" on a one year old Camry hybrid, I bought a one-year old Camry LE. I last bought a Camry (one year old) in 2003. I traded that car in on this one. Besides a car that is safer, newer and gets better gas mileage, I spent only $900 more than I did then --in inflation-adjusted dollars -- for a car that had over 20,000 fewer miles on it than the one I bought in the past. So, despite not getting the desirable hybrid (a $5000 premium), I got a good deal. Thanks. More
GREAT place to get a cheap and reliable car This place is hands down a really good place to buy a cheap and REALLY reliable car. I don’t really write reviews, but I’m making an exception for thi This place is hands down a really good place to buy a cheap and REALLY reliable car. I don’t really write reviews, but I’m making an exception for this place coz my experience was THAT GOOD. So I bought my car back in Dec 2018 coz I just saw it on google. At first I thought that there was a catch coz the price is too good to be true given that the car has a later year (2014) and a considerably low mileage (65000). So I decided to call, set up a test drive the next day, and after an hour we got the paperwork set up and ready to go. But what really gave this place a 5 star is their service after you’ve made payments and got everything all set up and done with your car. They still managed to accommodate my needs even if I’m far away. I’m in the military, and things like this are really huge to us. They very expedient, and they will make sure that you’re good to go. I honestly wouldn’t mind working with them again in the future. That’s why you should go for it now too! More
Great Experience with Toyota 101 I mistakenly sold my amazing 1999 Forerunner after 15 years of loyal service. Looking for better gas mileage, I downsized to a Ford Escape Hybrid... I mistakenly sold my amazing 1999 Forerunner after 15 years of loyal service. Looking for better gas mileage, I downsized to a Ford Escape Hybrid... But, after 2 years, had to get back to another Toyota midsize. Looking for a used Highlander and leery of dealerships (1988 Jeep, Redwood City), I went through the Costco Auto Program. Registered at Costco with my choice of make/model, was redirected to Toyota 101; had an appointment with Jun Javier in a few hours; drove the Highlander, traded in the Ford, got a loan, drove home. All within 3 hours. Got the SUV I wanted at a reasonable price in a pretty painless process. Thank you Jun for working with me! Love my Highlander. More
Matt was great. This is the 3rd time I have came to this location of Toyota and Matt has helped me and my family 2 times now. Matt is great, definitely recommend hi This is the 3rd time I have came to this location of Toyota and Matt has helped me and my family 2 times now. Matt is great, definitely recommend him to anyone that needs help, with buying a car. More
Knowledgeable and helpful Adam was able to give me details on the truck I came to see that I hadn’t found in my online research. He didn’t have to try hard to sell it, but gave Adam was able to give me details on the truck I came to see that I hadn’t found in my online research. He didn’t have to try hard to sell it, but gave me the info I needed to make my decision. More
Certified Vehicle buying bad experience Recently purchased a Certified used Vehicle. I didn't think to look over the car because it Was a Certified pre owned. When I got home I found out the Recently purchased a Certified used Vehicle. I didn't think to look over the car because it Was a Certified pre owned. When I got home I found out the passenger mirror was broken. I went back and the used car manager said the price was adjusted for that broken mirror, I asked how it passed Certification, So they wanted to fix it, I get home and see A dent on the lower body under the door. I took it back again and asked how they could certify this. Then I looked in The paperwork they gave me and somehow it was Missing the Certified inspection sheet, I called they Found it after 30 Min supposedly. I picked it up , found plenty of other items missed during the inspection. They Never called me for 2 weeks So I called TOYOTA, and got A case number. Now they want to fix all the things, Picked it up they forgot to make the key it was on the invoice, nobody verified work done? They did not fix a issue with the driver seat belt, And they Sublet the body repair and did not give me any invoice for it. Management never called me, what a terrible buying experience from this dealer, for A Certified car. More
Great communication with salespeople, Jun All around great communication with Jun. He emailed me with information on the Yaris; we scheduled a date to meet. Saw Jun on Sunday, drove the car. W All around great communication with Jun. He emailed me with information on the Yaris; we scheduled a date to meet. Saw Jun on Sunday, drove the car. We compared the options. The process was easy and stress free. More
Outstanding buying experience The sales representative who assisted me was Sean Amir. He was very friendly, knowledgeable and helpful in understanding the customer needs. He assist The sales representative who assisted me was Sean Amir. He was very friendly, knowledgeable and helpful in understanding the customer needs. He assisted in finding me the best deal and I am so thankful to him! More
Spend a little time for a great car! If it was for a server problem, I would've been in and out in no time. But that's not Nauroze's fault. Nauroze was very helpful and full of knowledg If it was for a server problem, I would've been in and out in no time. But that's not Nauroze's fault. Nauroze was very helpful and full of knowledge and information and made for a stress free experience. More