Swickard Toyota 101
Redwood City, CA
Filter Reviews by Keyword
By Type
Showing 944 reviews
I was very happy with the service that we received from Mark Galvante. He really took the initiative on this sale (he followed up on an inquiry I had made a few days earlier) and it turned out the car he Mark Galvante. He really took the initiative on this sale (he followed up on an inquiry I had made a few days earlier) and it turned out the car he recommended is perfect for our needs. No high pressure--just accurate information and efficient handling of all the paperwork. My kind of dealership! Thank you Mark. More
I had a great experience at this dealership buying a brand new 2022 Toyota! Thanks to Edgar F. for making it an enjoyable process! Would recommend. brand new 2022 Toyota! Thanks to Edgar F. for making it an enjoyable process! Would recommend. More
Excellent, fast, and easy service. Mark is awesome. He helped us from the beginning to the end. He made sure the process was smooth and answered any questions we had. First time dealing with a dealership helped us from the beginning to the end. He made sure the process was smooth and answered any questions we had. First time dealing with a dealership that doesn’t make you feel pressured into buying unnecessary things for the vehicle. Would definitely go back to buy another car from them. More
We recently bought a Prius hybrid from this dealership and Carlos Torres was our representative. While knowing in advance what car we wanted made the process simpler, Carlos was great at helping us make d and Carlos Torres was our representative. While knowing in advance what car we wanted made the process simpler, Carlos was great at helping us make decisions, having both of us test drive, and, most importantly for me, NOT being a high pressure guy. It was a pleasant experience in what can often be an unpleasant task. Thank you, Carlos. More
The salesperson (Sean Amir) was very nice and helpful. The dealership however insisted on MSRP, unlike when we purchased our Prius a few years before; it blamed it on a chip shortage, and wouldn't budge The dealership however insisted on MSRP, unlike when we purchased our Prius a few years before; it blamed it on a chip shortage, and wouldn't budget when I pointed out the obvious -- shortages end, and the MSRP has a very large profit built in for the dealer. I will remember what I perceive as taking advantage. More
They were honest, patient and knowledgeable. They made the buying process easy. We were in and out in a little over 2 hours. I would highly recommend this dealership to anyone interested in buying or leas the buying process easy. We were in and out in a little over 2 hours. I would highly recommend this dealership to anyone interested in buying or leasing a Toyota vehicle. More
This is the 2nd time I purchased a new vehicle at Toyota 101. When I walked into the dealer, Edgar Flores F. greeted me with courtesy. He arranged a test drive for the new Highlander Hybrid. He patiently 101. When I walked into the dealer, Edgar Flores F. greeted me with courtesy. He arranged a test drive for the new Highlander Hybrid. He patiently explained the functionality of the new vehicle. Meanwhile, Edgar worked with his manager Zam Bales to process the trade-in of my old Highlander. Before handing over the new vehicle, Edgar found an unnoticeable scratch in the driver side panel. He explained the cause and offered options to resolve my potential concern. Overall it was a smooth and pleasant experience. The pricing was transparent. The finance manager was very professional to process all the paperwork. Two hours later, I drove home with the new Highlander Hybrid 2021. I also want to thank Sean Amir who promptly responded inquiry over phone and email. This dealer is also my preferred service center. They offer quality service and convenient shuttle. I highly recommend Toyota 101, whether you want to buy a new vehicle or service your existing vehicles, especially for those who live or work in the area. More
I can't say enough about my positive experience wit Toyota 101 and in particular about Nauroze Unais who found me the EXACT car I was looking for and about Carlos Torres who sold it to me. Even durin Toyota 101 and in particular about Nauroze Unais who found me the EXACT car I was looking for and about Carlos Torres who sold it to me. Even during the most difficult period in years to buy a car, I had very specific specifications for what I wanted. Within days of giving Nauroze my specs, he phoned me and said my car was on the way to their dealership. I was pleasantly shocked and immediately put down a deposit on it. When I went to purchase it, Carlos took me through the entire process, educationg me all about my vehicle along the way. They were both a pleasure to deal with and I have already been recommending this dealership to my friends. More
I am writing a review for Adam. He made the whole sales process easy & enjoyable. He is very accommodating & answers all my questions. First time to buy a car from dealer after 25 years. Good experience. T process easy & enjoyable. He is very accommodating & answers all my questions. First time to buy a car from dealer after 25 years. Good experience. The price is the lowest among all dealers in the bar area. More