Swickard Toyota 101
Redwood City, CA
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I had a most pleasant car buying experience at Toyota 101. Fair prices and no hassle, saving time and emotional distress. I would definitely recommend their dealership. 101. Fair prices and no hassle, saving time and emotional distress. I would definitely recommend their dealership. More
Easy transaction and transparent customer service. Mark helped me through my purchasing process and made it easy to make the right decisions when it came to financing my vehicle. Answered all of my qu Mark helped me through my purchasing process and made it easy to make the right decisions when it came to financing my vehicle. Answered all of my questions, and I had quite a few. No markup pricing and everyone in the building was courteous and helpful. More
Vehicle: 2022 Corolla Hatchback XSESalesperson: Edgar Vehicle: 2022 Corolla Hatchback XSE Salesperson: Edgar Flores Fernandez Pros: 1) Edgar patiently explained all the features of the car to my da Vehicle: 2022 Corolla Hatchback XSE Salesperson: Edgar Flores Fernandez Pros: 1) Edgar patiently explained all the features of the car to my daughter and then setup carplay, toyota services, remote start, bluetooth, etc. 2) Edgar checked to see if some port installed options could be avoided. 3) Edgar patiently sat with us while we waited for the paperwork to be processed. 4). Toyota 101 sells at MSRP - no dealer markup or market adjustments. I will remember this when I need another vehicle. They have earned a loyal customer. 5) No high pressure. sales tactics on extended warranties (makes no sense on a japanese built corolla) and other dealer add-ons. 6). Offered water and snacks to my daughter, her friend and I 7). Took pictures of the car with my daughter. Cons: 1). Paperwork can't be done online and they were backed-up so we had to wait. Not a big deal as Edgar used that time to explain the features of the car. Overall approximately a 2.25 hr positive dealer experience including the test drive. More
Salesperson Adam Raines was laid back and easy to work with. He helped make my transaction go quick and smooth. I highly recommend this dealership since everyone was very friendly. with. He helped make my transaction go quick and smooth. I highly recommend this dealership since everyone was very friendly. More
Mark G. at Toyota 101 is the most kind and patient salesperson we met. He helped us through the complicated process of buying a new car during the “chip shortage.” The whole affair coild not have been salesperson we met. He helped us through the complicated process of buying a new car during the “chip shortage.” The whole affair coild not have been easier. We highly recommend Mark and Toyota 101! More
My salesman Sean Amir was very patient. I was wishy washy but Sean was still very patient and listened to my needs. When a car came in earlier meeting all my desires he called me immediately. Sooth transacti but Sean was still very patient and listened to my needs. When a car came in earlier meeting all my desires he called me immediately. Sooth transaction. More
No markups and hassle free. Bilal and Castulo helped with our recent Toyota Highlander purchase and made it a straight forward and easy purchase! Great customer service! our recent Toyota Highlander purchase and made it a straight forward and easy purchase! Great customer service! More
My wife and I were in the market for a new car. We were considering Toyota or Honda but leaning toward Toyota because our Tacoma has been great. It has over 220,000 miles. We stopped at Toyota 101 and prom considering Toyota or Honda but leaning toward Toyota because our Tacoma has been great. It has over 220,000 miles. We stopped at Toyota 101 and promptly were helped by Castulo Herrera Lopez. He was very polite, friendly, honest and there was no pressure to buy. We left and over the next few weeks checked out other dealers including Honda. We decided that Castulo and Toyota 101 was the best place to buy. Castulo was again great to deal with when we returned to order the car. We were also helped by Frankie Chau and Jeff Mellen, both very friendly. We were also helped by Zack Nayeb, another great guy to deal with, during the purchase process. Lest you think I'm some newbie that is easily impressed, I'm an old guy who has bought more than a few cars in my life. The Toyota 101 experience was great. More