
Swickard Toyota 101
Redwood City, CA
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Jorge Ocampo, sales rep, made process of acquiring RAV4 easy and efficient. He was informative, patience, low pressure and answered all of our questions and more. Thank you for the service. easy and efficient. He was informative, patience, low pressure and answered all of our questions and more. Thank you for the service. More
Good Company, well staffed. Sales Rep Luis Prada was very helpful and courteous. He understands the art of interacting with customers and helping a person no matter what gender o Sales Rep Luis Prada was very helpful and courteous. He understands the art of interacting with customers and helping a person no matter what gender or color. Great job. More
I had inquired by phone regarding a Tacoma pickup I wanted to look at. I spoke with Alfred Oshagi and met with him later that day. I brought my 2006 Tacoma and a friend with me. I ended up getting t wanted to look at. I spoke with Alfred Oshagi and met with him later that day. I brought my 2006 Tacoma and a friend with me. I ended up getting the truck I was interested in, a 2017 Tacoma SR5. I had done some quick research regarding my truck before coming in to see what I might get in trade. According to KBB, my Tacoma SR5 Prerunner with 173K+ miles and some clear coat issues would be worth approximately $7000. Alfred met my friend and me after we drove up., My friend had purchased a 2019 Tacoma 2 days before at the same dealership. Alfred took me to the truck I was interested in and arranged for a test drive. There was only enough gas for a 16 mile range and the nearby freeway was pretty clogged with rush hour traffic. We basically drove around the block, but I was satisfied. Alfred was able to work with his manager and give me the price I wanted for the newer truck (as we played hard ball with him to get the best price), but I was rather disappointed with the low offer for my old Tacoma. I know that's not Alfred's fault. so I don't blame him. I was able to drive the new truck home that night, but when I came back the next day with the "Pink Slip" for my old truck, my new one's battery had died. Alfred jumped it out in the lot and told me if it happened again, he'd have a new battery for me. It did the next day, so I called him and brought the truck in after jumping it at home. More
Luis Prada was great with follow through and notifying us each time a potential car was available. I love that the dealership did not mark up the prices! Luis was helpful, amicable and available for us. each time a potential car was available. I love that the dealership did not mark up the prices! Luis was helpful, amicable and available for us. More
Been on the market for a RAV4 Hybrid since the end of last year. It was so difficult to find one without markups and without having to put myself on a waitlist for over 6 months. Called Toyota 101 and th last year. It was so difficult to find one without markups and without having to put myself on a waitlist for over 6 months. Called Toyota 101 and they had a car available without markups and went over immediately. Process was painless and Adam and Leesa were so helpful throughout the entire process. Couldn't be happier with my new car! More
Very fair and transparent pricing. Everyone there is polite and knowledgeable. Salesman Phi Phan stands out as someone who goes above and beyond to provide great service to his clients Everyone there is polite and knowledgeable. Salesman Phi Phan stands out as someone who goes above and beyond to provide great service to his clients. I definitely recommend this dealership. Jon McLellan More
Miles is very helpful and walk me through everything I need to know on my new car. He also keep in touch with me with text and email. What a guy! need to know on my new car. He also keep in touch with me with text and email. What a guy! More
I found Elmer Javier a very straightforward person. He made my car purchase smooth and hassle free. No hidden fees, no markups. Finance guys were very professional. He made my car purchase smooth and hassle free. No hidden fees, no markups. Finance guys were very professional. More
Elmer Javier was very patient and straightforward. He was also available both in-person and over the phone to answer the many questions I had as a first time car buyer. I bought a new car with no mark He was also available both in-person and over the phone to answer the many questions I had as a first time car buyer. I bought a new car with no markups and it was convenient that they also had an in-house car insurance representative. More