Swickard Toyota 101
Redwood City, CA
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We were very happy to work with Frankie Chau at Toyota 101 during the purchase of our New Prius. The whole process was straight forward, without hassle and Frankie answered all our questions. Excellent se 101 during the purchase of our New Prius. The whole process was straight forward, without hassle and Frankie answered all our questions. Excellent service overall! More
The customer service was awesome and we got help from Alfred and Pasha we thank both for their help and patience when we were looking for a new car. Alfred and Pasha we thank both for their help and patience when we were looking for a new car. More
I am writing an unusual review because, in the end, we were unable to purchase a car, even though we received excellent help from our salesperson Castulo Herrera Lopez. I am writing instead to encourage a were unable to purchase a car, even though we received excellent help from our salesperson Castulo Herrera Lopez. I am writing instead to encourage anyone who is interested in buying a car to go to Toyota 101, Redwood City and speak with Castulo. From the first time we walked into the dealership and were directed to Castulo, we knew we had met a decent and caring salesman. We came back four different times and each time, we had a great experience working with Castulo, whose excellent understanding of the Toyota lineup of cars and his competent help in clearly explaining the different features of the Toyota Corolla Cross, the Toyota Corolla Hydrid and the Rav 4 Hybrid, helped us immensely in understanding what car might work best for us. Though we were not able to purchase a car from Toyota 101, we want others to know that there is a forthright and knowledgeable young salesperson who will work with you to find the best car for your family. Quite honestly, we have never met a car salesman like this young man and if you are fortunate enough to work with Castulo and Toyota 101, we know you will find the right car at a fair price. Good luck! More
We just purchased a 2024 RAV4 Hybrid at Toyota 101, and really enjoyed working with Roy Almeyda. He worked hard to find us the car that we wanted and kept us informed about his progress. He was a wealth of really enjoyed working with Roy Almeyda. He worked hard to find us the car that we wanted and kept us informed about his progress. He was a wealth of information about the vehicle prior to our decision and after delivery when we had questions. He always recognized us when we walked into the lot and addressed us by name. We highly recommend asking for him to help you with your purchase. As for the dealership, we really appreciated that they did not tack on a dealer fee and that we did not have to haggle our price. It was understood when we ordered the car that we would be paying the MSRP, where other dealers wanted to add up to $5,000 markup. We will definitely deal with them again and work with Roy for sure! Thanks Toyota 101 for making our purchase a pleasure. We're very happy customers! More
Toyota101 give me the best experience I ever had while shopping for a Car in Bay area and surronding. Recently brought a 2024 Landcruiser on MSRP while other are taking markup. One of the main reason i shopping for a Car in Bay area and surronding. Recently brought a 2024 Landcruiser on MSRP while other are taking markup. One of the main reason is Mark Galvante, the sales Rep who worked with me, who makes sure things are going as smoothly as possible. Mark, I am not seeing you name in the sales Dept list. More
I had a very pleasant experience with Toyota 101. Thank you, Toyota 101 team, especially Spencer, who took care of the process for me with the dealership! Thank you, Toyota 101 team, especially Spencer, who took care of the process for me with the dealership! More
I am writing to express my sincere appreciation for the outstanding service provided by your sales team at Toyota 101. My recent experience while purchasing/leasing my new Prius Prime vehicle was exceptio outstanding service provided by your sales team at Toyota 101. My recent experience while purchasing/leasing my new Prius Prime vehicle was exceptional, thanks to the outstanding professionalism, knowledge, and dedication of your salespeople. In particular, I would like to commend Elmer Javier for his enthusiastic, accommodating, and exceptionally pleasant demeanor. From the moment I stepped into the dealership, Elmer greeted me warmly and took the time to understand my needs and preferences. Thanks to his responsiveness to my inquiry, I received the perfect vehicle for my needs. Moreover, I had a pleasant and positive experience with Miles Galang when dealing with the tedious financial details. He was extremely professional, knowledgeable, patient, and made the financial transaction seamless and efficient. He provided clear explanations regarding pricing and maintenance options, without any pressure, which made me feel valued and respected as a customer. The level of customer service I received from your team exceeded my expectations. Their professionalism, attention to detail, and commitment to ensuring customer satisfaction truly set them apart. More
Spencer Canfil is a pleasure to work with. He made me comfortable by telling every bit of information up front. Straight to the point and super friendly. This is the best car buying experience He made me comfortable by telling every bit of information up front. Straight to the point and super friendly. This is the best car buying experience I’ve had and at the end did not have one ounce of buyers remorse. I would highly recommend Spencer, Adam, and Miles for car purchases. More
Alfred Oshaghi sold me a vehicle with only 20 miles on it and kept telling me it was basically new, which I believed since there were only 20 miles on the car. I only skimmed around the car and did not look and kept telling me it was basically new, which I believed since there were only 20 miles on the car. I only skimmed around the car and did not look closely or fully inspect for any damages. After purchasing the vehicle I end up looking closely to see the rear bumper having a few dents and marks. Also the front grille of the vehicle was chipped. There was no reporting on the carfax of these damages, and Alfred did not care to disclose these damages to me even though he knew they were there once I brought it up to him. It is my fault for not looking closely at first, but these salespeople should definitely let it be known of these damages especially if they know. More