Swickard Toyota 101
Redwood City, CA
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Sue S. Today I bought a car from Toyota 101 and was greeted & served by Roy. He was helpful, gave options & the best thing was he was relaxed & sincer Today I bought a car from Toyota 101 and was greeted & served by Roy. He was helpful, gave options & the best thing was he was relaxed & sincere, friendly, honest & no pressure anytime during my visit. He stayed with me & did not leave to go home until I did. It was a pleasant experience & 1 highly recommend Roy & hope that Toyota 101 gives Roy my compliments. More
The environment of the dealership is very welcoming and friendly. The sale team members were very helpful, patient and cooperative during our shopping experience. Sean Amir was extremely efficient and plea friendly. The sale team members were very helpful, patient and cooperative during our shopping experience. Sean Amir was extremely efficient and pleasant during our purchase process. More
The Sales Team was friendly and helpful, and gave us quick attention and explained everything carefully. Sean and Hameed quickly They helped when trying to navigate through the maze of the various Cred quick attention and explained everything carefully. Sean and Hameed quickly They helped when trying to navigate through the maze of the various Credit Rating Bureaus. They were prompt in updating me with updates. More
Clean facility with excellent service advisor; however, paperwork leaves a lot to be desired. 1. Reported tire pressures did not match specification or actual pressures. 2. Invoice lacked transparency, paperwork leaves a lot to be desired. 1. Reported tire pressures did not match specification or actual pressures. 2. Invoice lacked transparency, since it did not show the total charged to my credit card; it included the Toyota Care rebate. Also, it is not clear why "check all fluid levels" does not include checking the electrolyte in the 12 V battery, since low electrolyte levels shorten the life of the battery and deionized or distilled water is not expensive. More
Spencer the salesman was great. The manager on Dec 31st was not. Jan 4th the duration it took to drive away in my new car was ridiculously long. Reserved the car in November, not be The manager on Dec 31st was not. Jan 4th the duration it took to drive away in my new car was ridiculously long. Reserved the car in November, not being financed or leased and still took over 3 1/2 hours. More
It was a pleasure working with Roy. I felt like I was treated fairly and honestly. The purchase process was smooth and low pressure. I would recommend this Dealership. I felt like I was treated fairly and honestly. The purchase process was smooth and low pressure. I would recommend this Dealership. More
Purchasing our vehicle from Swickard Toyota 101 was a very low stress event, and resulted in us purchasing our vehicle at a good price with none of the usual dealer shenanigans. Sales Department's Rose very low stress event, and resulted in us purchasing our vehicle at a good price with none of the usual dealer shenanigans. Sales Department's Rose Chan was very professional, friendly, and helpful during the entire process. Thanks Rose! More