Swickard Toyota 101
Redwood City, CA
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Did not go overboard with dealer markups. Fast and efficient online purchase process. The whole buying process was smooth for me with most paperwork already done and signed online even before Fast and efficient online purchase process. The whole buying process was smooth for me with most paperwork already done and signed online even before I stepped inside the dealership. More
I spoke to Salesman, Roy Almeyda by phone. Roy was very friendly and helpful and took a deposit on the Camry my wife wanted. Once at the dealership everything went very well with our trade and Roy was very friendly and helpful and took a deposit on the Camry my wife wanted. Once at the dealership everything went very well with our trade and purchase. Everyone was extremely nice and professional. I will definitely buy from them again. More
Elmer Javier is a knowledgeable, nice and very professional sales representative at Toyota 101. Purchasing a vehicle is stressful and he kept our transaction smooth and easy. I would recommend h professional sales representative at Toyota 101. Purchasing a vehicle is stressful and he kept our transaction smooth and easy. I would recommend him to my family and friends. More
Phi Phan at Toyota 101 Redwood City was super nice, friendly and knowledgeable the minute we met him! He took time to show us the car, take a short drive and worked with the sales manager to get very friendly and knowledgeable the minute we met him! He took time to show us the car, take a short drive and worked with the sales manager to get very close to our target purchase price. When we discovered a small issue with our new used vehicle, he spoke with the service guys and had it addressed immediately with no hesitation the very next day. We already love Toyota 101 service department but now we also love our (used) car experience at this dealership. 5 stars all around. Thank you!!! More
A very hassle free experience. We had to wait quite a while on a waiting list for our car, but once the car got here, Elmer Javier, Toyota 101's Internet manger fulfilled his promi We had to wait quite a while on a waiting list for our car, but once the car got here, Elmer Javier, Toyota 101's Internet manger fulfilled his promise of hassle free buying at MSRP. I really appreciated that. Because of the popularity of the car and its scarcity, many other dealerships were marking up MSRP by up to $10K. I recommend Elmer and his dealership. More
I work nearby the dealership and I had my eye on getting a new RAV4 Hybrid for a while. Phi Phan was the only person who actually came out to greet me outside. A few days later while just walking around the a new RAV4 Hybrid for a while. Phi Phan was the only person who actually came out to greet me outside. A few days later while just walking around the lot across the street I found the perfect RAV4. It was the Limited model (was looking for a XLE Premium model) but had the options I was looking for plus some. The process of purchasing the car took some doing though (dealt with 4 people) as the insurance options were added to the price without my knowledge but had it worked out in the end. I also had the dash cam installed which was rather quick considering the complexity of the device. More
The purchase of our vehicle was very easy. We were helped by Castulo Herrera, who stayed late in order to allow us to do a test drive the night before our purchase and held the car for us ove We were helped by Castulo Herrera, who stayed late in order to allow us to do a test drive the night before our purchase and held the car for us overnight as we contemplated the purchase. Castulo was extremely helpful, professional and friendly and easily answered all of our questions. The overall purchase experience at Toyota 101 in Redwood City was great! More
The staff and service were impeccable, but the used car had engine problems shortly after purchase and had to be turned in to the dealer on the way home. had engine problems shortly after purchase and had to be turned in to the dealer on the way home. More