
Swickard Toyota 101
Redwood City, CA
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The service on my car was good. I still haven't received my second key, and I've been waiting for over six months. When I contacted Toyota Customer Service, they told me that the de I still haven't received my second key, and I've been waiting for over six months. When I contacted Toyota Customer Service, they told me that the dealership where I bought it would have to request my key. When I asked at the dealership, they told me that's not how things are done. They made me wait a long time, and when I told them I had to leave, they said they would call me that same day, and to this day, I'm still waiting for the call. More
Sean is great guy he has a lot of knowledge about cars he gave a lot of info about my new Toyota sienna 2025 he is very helpful I recommend to see Sean gave a lot of info about my new Toyota sienna 2025 he is very helpful I recommend to see Sean More
Ro was great, he helped explain everything and kept me in the loop about what was needed to be replaced in the car. He gave a correct estimate of when the work was finished and was very friendly. Will be com the loop about what was needed to be replaced in the car. He gave a correct estimate of when the work was finished and was very friendly. Will be coming back. More
For our last service, they canceled our service appointment last minute because something/someone was not available at the location they specified. Then rescheduled for 2 days later. when we got th appointment last minute because something/someone was not available at the location they specified. Then rescheduled for 2 days later. when we got there, it turns out they messed up and there was no appointment for us, so we had to wait longer. When we left, we discovered they had disconnected our dash cam (without consent) and didnt' reconnect it. The camera would not turn back on after reconnecting until we spent quite a bit of time troubleshooting and contacting the manufacturer. They should not be messing with dash cams that dont belong to them (they were rotating tires and checking fluids and tightening bolts.NO electrical work at all was being done) More