Swickard Acura of Thousand Oaks

The key to our satisfaction is the personal and professional characteristics of the employes with whom we interacted. It is very important to us to know that the sales staff are HONEST and that the professional characteristics of the employes with whom we interacted. It is very important to us to know that the sales staff are HONEST and that they have INTEGRITY. At other dealerships we worked with before purchasing our car we uncomfortable with demeaning and deceptive practices. Although we had options, we chose to purchase our new TL at Acura of Thousand Oaks primarily because for the way we were treated by the staff. The second reason was that the dealership was willing to make a the deal at a reasonable price. More

Wow! This dealership is exceptional in customer service! Everyone is so helpful and happy! Rare Find! Great Attention to detail, listened to my needs and met All of them. Great Pricing! Outstanding Customer Everyone is so helpful and happy! Rare Find! Great Attention to detail, listened to my needs and met All of them. Great Pricing! Outstanding Customer Service! Very Responsive! Stress Free! This is a a great group of business professionals. I will recommend this dealership to my clients, friend and family in a heartbeat! Thank You for making my car experience so wonderful! Sincerely, Therese Wyman More

Superb Acura dealer. Service department is exemplary. We love working with Leo and Elias in the service department. Great prices, super responsive and always great quality. Love these guys! love working with Leo and Elias in the service department. Great prices, super responsive and always great quality. Love these guys! More

Great overall experience in returning a TL and leasing a new one. I worked with Sam Motamedi by phone and and e few emails, and was in and out of the delaership in about 2 hours from drop off of old car to new one. I worked with Sam Motamedi by phone and and e few emails, and was in and out of the delaership in about 2 hours from drop off of old car to driving home my new TL. In addition to an extremely efficient and professional process, I got a great deal for my new lease and was treated extremely well throughout the entire process. Sam did an outstanding job. I have been leasing cars for a while now and this experience, by far, was the best for me. I will back soon with my other car for lease renewal. Thanks Sam and the entire team at Acura of Thousand Oaks. Harmik Begi More

This is the best dealership and the people are super nice & helpful! I would go back in a heartbeat and I would whole-heartedly send all of my friends to buy cars here. & helpful! I would go back in a heartbeat and I would whole-heartedly send all of my friends to buy cars here. More

Elias and Chuck always go out of there way to be helpful no matter how hectic their schedule. Yesterday I arrived after 4:30 PM after just having had Accra service start my car with a dead battery. My conce no matter how hectic their schedule. Yesterday I arrived after 4:30 PM after just having had Accra service start my car with a dead battery. My concern was that there might be a short in the battery and it would be dead again the next time I tried to start it. I was prepared to leave the car if necessary but Elias phoned service and there was a free hand who could check things out. Bingo, the car was checked and needed a new battery and I was out of there before 5:30 PM. More

This visit like all the other was very pleasant. The service department personnel have always been very courteous and upfront what they will be doing to the vehicle. I would definitely recommend this de service department personnel have always been very courteous and upfront what they will be doing to the vehicle. I would definitely recommend this dealer for service of your Acura anytime. More

I can't believe we were in and out of the dealership in just over an hour! Everyone was so efficient, not to mention friendly. Oh, and I love my new TL, so very happy!! Thanks Acura of Thousand Oaks and just over an hour! Everyone was so efficient, not to mention friendly. Oh, and I love my new TL, so very happy!! Thanks Acura of Thousand Oaks and thanks to Marcia for her knowledge and making us feel so comfortable. Patti & Steve More

Great people to work with! Love love love my new MDX!!! Kam found me my perfect car, one of the last white with tan interiors left in Southern California. He went to great lengths to make sure I got what Kam found me my perfect car, one of the last white with tan interiors left in Southern California. He went to great lengths to make sure I got what I wanted. Brett was very thorough showing me all of the features on the MDX. Last, John in finance had all of my paperwork all printed and ready for me. Very detailed and patient with us. They were all a pleasure to work with. This had to be the best automobile transaction I've ever been through! Thank you Scott Stanley and crew at Acura of Thousand Oaks! More

I have worked with this dealership since I purchased my car there in 2008 after a number of poor experiences at another Acura dealership. I couldn't have been more pleasantly surprised and their customer car there in 2008 after a number of poor experiences at another Acura dealership. I couldn't have been more pleasantly surprised and their customer service continues to be absolutely outstanding. More