Back

Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
102 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

102 Reviews of Swickard Acura of Thousand Oaks

February 11, 2014

I recently helped my brother buy a used Volkswagen. Daniel Hyam seemed sincerely interested in helping him find the car that would make him happiest - a contrast from the nearby Volkswagen dealership. More

by morganbleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Kester
January 09, 2014

This is our 3rd Acura we have purchased here. I do not think we will ever go to another dealer. They make everything so easy. This was our first time to work with Sam and he was fabulous. He was friend More

by kvolpei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Motamedi
December 30, 2013

Had a great experience. Sam made buying my new MDX easy. He was able to beat the price of the other Acura dealers in area and worked with Brett the get me a finance rate that was lower than I expected. More

by NealMschneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Motamedi
December 04, 2013

Purchased a new Acura 2014 MDX with Sam this past weekend. He was great to work with. Called multiple Acura dealerships, but Sam was the most professional and easiest to work with. Price was the be More

by gibbyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Motamedi
August 13, 2013

Not a friendly place at all. just a lot of wasted time. I really wasted 6 hours for nothing other than a upset stomach. The deal was over $1000 what I wanted to pay. More

by ORomero
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Lehmann
Aug 27, 2013 -

Swickard Acura of Thousand Oaks responded

Dear ORomero, My name is Nikki Looper, Client Relations for Acura of Thousand Oaks. Your review was brought to our attention and I wanted to reach out to you. At Acura of Thousand Oaks our Client's Satisfaction is truly our highest priority. That being said, we apologize that your experience was less than satisfactory and we would like to rectify the situation. We have attempted to contact you multiple times but have not heard back from you. Our main line at the Dealership is (805) 371-5800, and my direct line is (805) 421-5270. Please do not hesitate to contact me or one of our Sales Managers; we would all be more than happy to assist you. Warm Regards, Nikki Looper Client Relations Acura of Thousand Oaks Direct: (805)421-5270 nicole.looper@silverstarauto.com www.AcuraofTO.com

May 30, 2013

Acura of Thousand Oaks is as good as it gets. I Acura of Thousand Oaks is as good as it gets. I recently purchased a new vehicle from this dealership and from the beginning everyone treated me wi More

by erocker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
April 23, 2013

I am very satisfied with their service specially with the sales person who helped me (Sam), he was very patient and friendly & knowledgeable. He called me day after for a follow up. I am very happy with my n More

by kevinshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Motamedi
January 27, 2013

Your workers bust their rear ends. They move quickly to get everyone in and out. It was very busy and it seemed like they were short staffed. I was happy at how they were able to juggle so many different j More

by kime75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Kriger
January 24, 2013

I bought a NEW Acura TSX this week and cannot say enough about the car, and my first car-buying experience! Before purchasing, I contacted every Acura dealership in the LA area and visited two. At the fir More

by skoglj01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Motamedi
January 17, 2013

Very straightforward and professional sales team. Sam Motamedi is absolutely a pleasure to deal with. Our purchase of a 2013 MDX was easy and virtually stress free. Everyone treated us with respect and More

by skill scully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Motamedi
...
8
...