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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
105 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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105 Reviews of Swickard Acura of Thousand Oaks

March 12, 2024

Leo gets my 5 star rating. If you’re looking for dependable, reliable and genuine service Leo is your guy! Buying my car from Anderson at the time was a red carpet experience. More

by Kmichelle82605
Recommend Dealer
Yes
Employees Worked With
Leo Ibanez
Mar 13, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to know that Leo provided you with such a top-notch experience at Swickard Acura of Thousand Oaks! It's wonderful to have your continued support through the change in ownership. Thanks for being a lifelong customer, we appreciate it!

March 07, 2024

Took my car in after an error code popped up. Frank took care of it, no hassles. And I got a shuttle ride home from Luis More

by Miguel
Recommend Dealer
Yes
Employees Worked With
Frank, Luis Ramos
Mar 07, 2024 -

Swickard Acura of Thousand Oaks responded

Miguel, we're glad to know Frank and Luis were able to assist you with your car issue at Swickard Acura of Thousand Oaks. We appreciate the positive feedback!

March 07, 2024

Joel was professional and very knowledgeable about the Integra model, which was the model I was interested in leasing. Very helpful. More

by Sharon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Aguilar, Vivian Naeish
Mar 07, 2024 -

Swickard Acura of Thousand Oaks responded

Sharon, we're delighted to know that Joel was able to assist you with your leasing needs for the Acura Integra at Swickard Acura of Thousand Oaks. Thanks for sharing your experience!

February 21, 2022

Love Acura of Thousand Oaks, I got my vehicle RDX , the sales rep , financial dept. and management were super helpful and since than I have the best experience , I highly recommend Acura of Thousand Oaks More

by WM.USMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ibanez
February 16, 2021

Worst Dealership ever. People here are profiling it doesn’t me an young I don’t have money. I suggest that you guys go at Gold Coast Acura where people are so nice and give good deals this dealership i More

by Raykher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Perry Gentile
February 10, 2021

I had a wonderful experience at Acura of Thousand Oaks. I contacted Marty Wilhelm on December 30, 2020. We set up an appointment for December 31st, I test drove a Red on Red 2019 FWD TLX A-Spec V6, and More

by bhackett63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Wilhelm, Melaina Brown
January 04, 2021

Dariush Kasra is great! I went in there with no intention of buying another TLX and Darius and his manager, Steve Kim, made it happen! I could not be happier with my 2021 TLX or with the service that I recei More

by Emsgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariush Kasra, Steve Kim
December 30, 2020

Worst experience. Classic bait and switch operation. Very dishonest in their dealings, exactly what you think of when you think of sleazy salesmen. Beware of this dealership! Stay away and find a mor More

by primaryem7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marty Wilhelm
November 12, 2017

Highly recommended The staff at Acura Thousand Oaks was outstanding! Aaron, Steve, Frank, Paul and Bret made walking into a dealership fun! They had the car clean and re More

by Stuff66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Paul, Bret Kester, Steve Kim
May 02, 2016

2015 Acura TLX my worst buying experience my new TLX had 17 invoices spent 47 days in shop in six month of ownership. Good luck on your purchase. More

by TLX ACURA 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sebastien Laposse, Steve Kim, Chuck Kriger, Chris White
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