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Superstition Springs Lexus

Mesa, AZ

4.9
1,428 Reviews
Superstition Springs Lexus in Mesa, AZ, is proud to be an automotive leader in our area. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,428 reviews

October 05, 2024

Shane was excellent - very customer oriented, easy to talk to - clear and concise - service was very timely. More

by TERRY3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane (Service)
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for your fantastic feedback, Terry! We're thrilled to hear that Shane provided excellent service and made your experience smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to serving you again soon!

October 05, 2024

I always receive an honest opinion about car services that are needed. I am never pressured into purchasing additional service air it is not in my budget. I am always pleased with the exceptional quality More

by carreracrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Charm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hill
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you, Crystal! We’re thrilled to hear you feel valued and informed about your car services. Your satisfaction means a lot to us, and we’re glad to have you as part of the Superstition Springs Lexus family. Looking forward to continuing to serve you!

October 05, 2024

Selma did a great job. Spending time with her was very easy. The process took beginning to end four hours which is a little longer than I personally will ever do it again. More

by mike@mqcentral.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for your feedback, Mike! We're thrilled to hear Selma provided a great experience. We appreciate your insights on the process duration and will keep that in mind for future improvements. Your satisfaction is our priority!

October 05, 2024

Good service when I received my text message of all green, I thought I was supposed to come out to pick up my car, but that was not the case so I was a little confused More

by RAYTHOMPSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Oct 08, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback, Ray! We’re glad to hear you had a positive experience. We appreciate your understanding regarding the pickup process, and we'll work on making our communication clearer. Looking forward to serving you again!

October 04, 2024

My service provider, Chris, was great. All work was completed in a timely manner. Always straightforward. More

by LARRYDBIRCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Service was easy to schedule and on time and met all my expectations. my service provider was also very polite. More

by sharonbottock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine Baliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you found scheduling your service easy and that it was completed on time, meeting all your expectations. It’s great to know that your service provider was polite and contributed to your positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 04, 2024

I can always depend on Shane to care for me and my car- no matter what the circumstances. More

by tcmcweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Shane
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're delighted to hear that Shane consistently provides you with exceptional care for both you and your vehicle. Your trust in our team means a lot to us, and we look forward to continuing to serve you!

October 04, 2024

I love Superstition Springs Lexus, since meeting them years ago it has become a friendship and a easy business transaction, Shane in service is nothing short of a standup guy. I look forward to the next More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane in service
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you so much for your kind words! We're delighted to hear that your experience has turned into a lasting friendship. Shane will be thrilled to know that you appreciate his service. We look forward to welcoming you back soon! If there's anything else we can assist you with, just let us know.

October 04, 2024

Appointment was easy to schedule, the service provider was courteous and helpful, the service was professional and completed on time. Always a positive experience at this dealership. More

by PINKNEYFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that your appointment was easy to schedule and that our service provider was courteous and helpful. It's great to know you had a positive experience and that the service was completed on time. We appreciate your support and look forward to seeing you again!

October 04, 2024

I work with Chris Bates when I need my car serviced, and he is always so pleasant and kind and very helpful in seeing that all my needs are met!😀👍 More

by BSTERN520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experiences with Chris. Our team is dedicated to providing excellent service, and it's great to know that Chris is making a difference for you. We appreciate your support!

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