Sunset Ford of Waterloo - Service Center

Job was completed as planned. Appointments are kind of loose. Seems like when you make an appointment the time should be kept reasonably close Appointments are kind of loose. Seems like when you make an appointment the time should be kept reasonably close More

It's hard to write 15 words on a recall however the young man filling in for Lonnie was great. man filling in for Lonnie was great. More

Quick service but I wish something I was told would be looked at was actually looked at. They might have just forgot but this would have been nice. looked at was actually looked at. They might have just forgot but this would have been nice. More

Lonnie was very helpful in getting my project in and fixed. Her customer service was excellent. fixed. Her customer service was excellent. More

Lonnie handled the service for our 2017 Escape timely and professionally. She wanted to keep it one more day so they could properly test the service that was formed and offered a rental for a day at no char professionally. She wanted to keep it one more day so they could properly test the service that was formed and offered a rental for a day at no charge. More

Lonnie was exceptional. Was so good with our kiddos She was great Wait, what the Was so good with our kiddos She was great Wait, what the More

She is so nice and accommodating. Lonnie is very good at her job and explains things well. Lonnie is very good at her job and explains things well. More

Had excellent service! Kyle was a great help in getting our paperwork filled out for a reimbursement on our warranty. Kyle was a great help in getting our paperwork filled out for a reimbursement on our warranty. More

As usual Lonnie Pope was very friendly and helpful getting my car worked on. She went into the details of the costs associated with the repair to my window getting my car worked on. She went into the details of the costs associated with the repair to my window More

Went to make an appointment for a recall ,the desk person checked the see Was taken in right then & they replaced the part. checked the see Was taken in right then & they replaced the part. More