Sunset Ford of Waterloo - Service Center

Always great service. Very nice Service people who know their stuff. I will be back for sure. First time with Kelly as service advisor, outstanding to work with. their stuff. I will be back for sure. First time with Kelly as service advisor, outstanding to work with. More

Friendly quality service but i put my truck in for a break job and 3 hrs into the appt they said they didn't have the parts to do the job and had to wait for parts to be picked up returned and put on. . break job and 3 hrs into the appt they said they didn't have the parts to do the job and had to wait for parts to be picked up returned and put on. . You would think if a arranged replace break pads job was booked in advance that the parts would be on hand to do the job in a timely manner More

Never received my Ford Pass reward points after service performed. Also had to remind parts department to reset my warning light after oil was changed. performed. Also had to remind parts department to reset my warning light after oil was changed. More

Just had oil change and the works don’t know what else to say. Hard to do 25 words for a oil change Thank u to say. Hard to do 25 words for a oil change Thank u More

Fast efficient service dept. Serviced vehicle very quickly and was on time as promised. Courtesy staff and personal were very professional. Highly recommend for Ford vehicle service. quickly and was on time as promised. Courtesy staff and personal were very professional. Highly recommend for Ford vehicle service. More

I bought my 150 from Waterloo Sunset and have had it serviced there ever since. CJ in service department is great, explains everything to me in detail and finds and fixes problems before they give me t serviced there ever since. CJ in service department is great, explains everything to me in detail and finds and fixes problems before they give me trouble. Truck is always ready on time with service performed as requested. I highly recommend this dealership. -Lew Fischer More

I have always gotten great service from Sunset Ford in Waterloo. Their people are friendly and knowledgeable. The price is reasonable. I always go there. Waterloo. Their people are friendly and knowledgeable. The price is reasonable. I always go there. More

Sunset Ford and staff give you that Hometown feeling of doing business. Great relaxed people in a relaxing environment. We enjoy doing business with Sunset. doing business. Great relaxed people in a relaxing environment. We enjoy doing business with Sunset. More

First service with Sunset Ford-service was good-did not like the “up” selling. If I had said yes to everything I would have been $500 plus dollars out of my pocket. Then I was approached AGAIN and asked if like the “up” selling. If I had said yes to everything I would have been $500 plus dollars out of my pocket. Then I was approached AGAIN and asked if I wanted a new battery and another additional service costing more money for winterizing. I sat in the showroom because the chairs in the waiting room are small and uncomfortable for larger people. More

Very friendly staff. Easy to work with.Highly Very friendly staff. Easy to work with. Highly recommended. I take the work truck and my personal truck to Sunset Ford. Being the local Ford dealer, Very friendly staff. Easy to work with. Highly recommended. I take the work truck and my personal truck to Sunset Ford. Being the local Ford dealer, they know Fords. More