Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Sunset Ford of Waterloo - Service Center
Waterloo, IL
494 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
494 Reviews of Sunset Ford of Waterloo - Service Center
Sort by
August 24, 2022
Very upfront on expected wait time. Also found and repaired a few other issues that I wasn’t aware of. Appreciate efforts in working through issues of using Element fleet card! Also found and repaired a few other issues that I wasn’t aware of. Appreciate efforts in working through issues of using Element fleet card! More
by nick.kessler
Verified CustomerEmployees Worked With
August 22, 2022
Alan Proctor , Kyle Brewer, and Lonnie Pope worked hard to get our car in fast and fixed. thank you. to get our car in fast and fixed. thank you. More
by Allen M.
August 21, 2022
Great service and very workable through these busy times. Very friendly and worked out all problems occurring. Very friendly and worked out all problems occurring. More
by Jeff
Employees Worked With
August 18, 2022
Everyone has been very helpful every time that I have been there, from sales to service. been there, from sales to service. More
by don.shrum
Employees Worked With
August 18, 2022
Easy appointment scheduled for service Service department was on time courteous car was done in a timely manner that price discuss was on time courteous car was done in a timely manner that price discuss More
by pauldee1966
Employees Worked With
Other Employees :
Alan Proctor, Alex Suhre, Sydney Smith, Dustin Ruckhaber
August 14, 2022
In being a retired ase, Ford Gm trained mechanic I am still knowledgeable of auto repair services. Outside of being a bit pricey. The service and repairs were excellent. still knowledgeable of auto repair services. Outside of being a bit pricey. The service and repairs were excellent. More
by mcdanielbill1025
Employees Worked With
August 14, 2022
I always have my car serviced by Sunset. They are easy to deal with and don't try to sell you something that you don't want or need. Very friendly people delivering a quality product. They are easy to deal with and don't try to sell you something that you don't want or need. Very friendly people delivering a quality product. More
by DXGUL48
August 12, 2022
Everything was great. Lonnie Pope was excellent. She was very friendly and explained everything. Great Lonnie Pope was excellent. She was very friendly and explained everything. Great More
by Nancykorves
Employees Worked With
August 12, 2022
Got me in quickly, communicated throughout repair process about additional work that needed to be done. about additional work that needed to be done. More
by ANNSPEICHINGER
Employees Worked With
August 11, 2022
Lonnie gave exceptional service and helped me even after hours. The service was performed timely without incident. hours. The service was performed timely without incident. More
by MRFIXIT37
Employees Worked With
