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Sunset Ford of Waterloo - Service Center
Waterloo, IL
487 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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487 Reviews of Sunset Ford of Waterloo - Service Center
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October 10, 2022
Would not recommend. Kept my vehicle for 60 days just to change the oil. Driver door broke while there and wanted me to wait 2 weeks and pay for diagnostic. Kept my vehicle for 60 days just to change the oil. Driver door broke while there and wanted me to wait 2 weeks and pay for diagnostic. More
by ottene1899
Verified CustomerEmployees Worked With
October 10, 2022
Love seeing women in the service drive! Lonnie does a great job taking care of all the guests at the dealership. Lonnie does a great job taking care of all the guests at the dealership. More
by DGTZ
October 09, 2022
Courteous and friendly. Easy drop off. Service completed as scheduled and no hassle. Will use for my escape needs Easy drop off. Service completed as scheduled and no hassle. Will use for my escape needs More
by DTSALGER
Employees Worked With
October 08, 2022
The people were very friendly. My only complaint was having to wait over two hours to have my brake fluid changed. When I made the appointment I told them ahead of time that I woul My only complaint was having to wait over two hours to have my brake fluid changed. When I made the appointment I told them ahead of time that I would have to wait in person. More
by Mrichards963
Employees Worked With
Sydney Smith
October 07, 2022
Easy to work with. Considerate of preferred work. Open to contacting via multiple options. Friendly service. Considerate of preferred work. Open to contacting via multiple options. Friendly service. More
by DMEEHAN0
Employees Worked With
October 07, 2022
I had an OUTSTANDING experience with Lonnie and the team here at Waterloo. She took care of my vehicle and kept me updated the whole time. I highly recommend Sunset Ford! Thank you, Lonnie and Team! here at Waterloo. She took care of my vehicle and kept me updated the whole time. I highly recommend Sunset Ford! Thank you, Lonnie and Team! More
by edsell28
Employees Worked With
October 07, 2022
Excellent mechanic and Loni the service manager was fantastic. Even though they had a lot cars in for repairs they got me in for my repairs quickly fantastic. Even though they had a lot cars in for repairs they got me in for my repairs quickly More
by rfd.electric
October 06, 2022
Service completed on time very Thorough. Very satisfied will go back again. See you next year. Very satisfied will go back again. See you next year. More
by MSOUTLAND
Employees Worked With
October 06, 2022
Everything went welll and was finished when they said. Very good service! Was very satisfied Very good service! Was very satisfied More
by BARMAN
Employees Worked With
Other Employees :
Alan Proctor, Alex Suhre, Sydney Smith, Dustin Ruckhaber
October 05, 2022
Lonnie in the service department is very good. She is very thorough and follows up with what she says. She is an asset to your company. She is very thorough and follows up with what she says. She is an asset to your company. More
by Leroyroider
Employees Worked With
