Sunset Ford of Waterloo - Service Center

Great business with old school ethics. They went out of their way to make me feel comfortable and worked with me and my vehicle. Lonnie was very personable and made me feel welcome and let They went out of their way to make me feel comfortable and worked with me and my vehicle. Lonnie was very personable and made me feel welcome and let me know the status on my vehicle the whole time. Justin was very easy to work with and went beyond to make sure everything went as I would hope. My vehicle was done in a timely manner and for that I am very appreciative. I will go back for any service and will see if their sells department has the same values the next time I’m ready to buy. Thank you More

Great business with old school ethics. They went out of their way to make me feel comfortable and worked with me and my vehicle. Lonnie was very personable and made me feel welcome and let They went out of their way to make me feel comfortable and worked with me and my vehicle. Lonnie was very personable and made me feel welcome and let me know the status on my vehicle the whole time. Justin was very easy to work with and went beyond to make sure everything went as I would hope. My vehicle was done in a timely manner and for that I am very appreciative. I will go back for any service and will see if their sells department has the same values the next time I’m ready to buy. Thank you More

Great customer support and very quick service. No hassle at all. Would recommend them to others. No hassle at all. Would recommend them to others. More

Service was great. Got my car back sooner than expected. Price was what I expected. Got my car back sooner than expected. Price was what I expected. More

In and out really fast. They didn’t try to up sell me and it was easy scheduling an appointment They didn’t try to up sell me and it was easy scheduling an appointment More

Sunset Ford has always provided great service on my Ford fusion and f150 pickup truck fusion and f150 pickup truck More

No changing table in the rest room my wife had to change our son on the floor. Charged my wife $20 for a new air filter after telling her she needed one. I just put a brand new wiz air filter in her car 1 m our son on the floor. Charged my wife $20 for a new air filter after telling her she needed one. I just put a brand new wiz air filter in her car 1 month ago. The service writer and the techs obviously did not look at the air filter they just told her she needed a new filter. More

Lonnie , was so helpful with issues with my vehicle and helping me solve my issues.. helping me solve my issues.. More

Our first time here, very efficient, friendly. Took care of issue very quickly. Took vehicle in for recall. Clerk was very busy, but handled the work load with a smile. Took care of issue very quickly. Took vehicle in for recall. Clerk was very busy, but handled the work load with a smile. More

As always, Sunset in Waterloo is convenient and they provide excellent service. The parts Manager is very friendly and efficient provide excellent service. The parts Manager is very friendly and efficient More