Sunset Ford of Waterloo

Mr Joe was great sales and helping us out for all Mr Joe was great sales and helping us out for all paperwork stuff. Very friendly and other staff were so nice as well. Definitely recommend this plac Mr Joe was great sales and helping us out for all paperwork stuff. Very friendly and other staff were so nice as well. Definitely recommend this place!!!! Thank you very much Mr joe and entire staff member More

When I set up the oil change I stated what vehicle I had, and asked what it would cost and was told the most would be 59.99 the works, when my wife picked up the vehicle it was $75xx and is ridiculous. I wi and asked what it would cost and was told the most would be 59.99 the works, when my wife picked up the vehicle it was $75xx and is ridiculous. I will not let you change my oil again. More

It was a very professional experience with Joe Hill who undoubtedly has previous business experience and made the deal! I will definitely encourage my family and friends to visit Joe. undoubtedly has previous business experience and made the deal! I will definitely encourage my family and friends to visit Joe. More

great job by Kyle, very professional and worked with as I came in and looked and then had to return home. Called and said I wanted the truck I had looked at. Came back an hour later to the truck ready to go, came in and looked and then had to return home. Called and said I wanted the truck I had looked at. Came back an hour later to the truck ready to go, just needed to complete the paper work . More

The dealership is neat and clean. Customer waiting spacious and convenient. I have not worked with Mr. Nettles before but he seemed knowledgeable. He kept me informed spacious and convenient. I have not worked with Mr. Nettles before but he seemed knowledgeable. He kept me informed More

kelly in service is a pleasure to work with. she reviews the services you had done in the past and identifies what is due and what is coming due. checks with service staff on issues that come up while your the services you had done in the past and identifies what is due and what is coming due. checks with service staff on issues that come up while your vehicle is being serviced. outstanding service as expected. More

We had a pleasant sales experience with no pressure, and were able to close out a sale with Tyler quickly. Tyler was helpful in going over features and offering assistance after the sale were able to close out a sale with Tyler quickly. Tyler was helpful in going over features and offering assistance after the sale More

Sunset Ford in Waterloo has always been good to deal with on different maintenance needs. Ford had good incentive this time for new tire purchase. on different maintenance needs. Ford had good incentive this time for new tire purchase. More

I came into the dealership knowing what vehicle I wanted to drive. However, after driving it I realized it wasn't what I was looking for. I had driven one at their sister facility in St Louis earlier in the to drive. However, after driving it I realized it wasn't what I was looking for. I had driven one at their sister facility in St Louis earlier in the day & told him I would take that one if possible. Without hesitation, Tyler left to go get the truck and I finished all of the paperwork while he was gone. He & I related on a law enforcement standpoint which absolutely made a difference in the way we interacted and made me feel that much more comfortable with the whole experience. If you go to Sunset Waterloo, ask for Tyler! More

I have been buying cars from Clinton Sowards for 25 years. Experience at Sunset Waterloo was just as I expected from sales, finance and service. years. Experience at Sunset Waterloo was just as I expected from sales, finance and service. More