Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,878 reviews
We were very pleased with our experience. I recommend Sunset Ford in Waterloo for your next purchase. Stop by and see Joe Hill! They care about their customers! Sunset Ford in Waterloo for your next purchase. Stop by and see Joe Hill! They care about their customers! More
Purchased a used Ford Edge from Joe. Was very responsive and sent me a video of the vehicle so that I did not have to drive over for the first look. Would definitely purchase from Joe Again! and sent me a video of the vehicle so that I did not have to drive over for the first look. Would definitely purchase from Joe Again! More
Prompt, kept me informed of progress. When it was discovered they were missing some parts for the warranty repair they ran a truck to the Sunset Hills facility so everything could be completed in one discovered they were missing some parts for the warranty repair they ran a truck to the Sunset Hills facility so everything could be completed in one visit. Very satisfied More
Bought a new truck from the amazing Joe Hill today at Sunset Ford in Waterloo, IL. Great service and super helpful. Finance guy, Bill Rolufs was great as well. Sunset Ford in Waterloo, IL. Great service and super helpful. Finance guy, Bill Rolufs was great as well. More
Kyle was super helpful and accommodating. He really made me feel at ease purchasing my first vehicle. All around great guy and I'm so grateful I had a positive experience. me feel at ease purchasing my first vehicle. All around great guy and I'm so grateful I had a positive experience. More
Had a lovely experience buying a fantastic vehicle with Joe Hill! He was patient, professional, and very helpful! He made the whole process painless and fun! See Joe if you’re ready to buy a car! Joe Hill! He was patient, professional, and very helpful! He made the whole process painless and fun! See Joe if you’re ready to buy a car! More
Buying a car from Joe Hill is stress free and easy. He gave the perfect deal and I went for it! I did my research, knew what I wanted and Joe made it happen. Thanks, Joe! gave the perfect deal and I went for it! I did my research, knew what I wanted and Joe made it happen. Thanks, Joe! More
Kyle Brewer was great to deal with.Sunset Ford gave me a Kyle Brewer was great to deal with. Sunset Ford gave me a great deal on my trade. Treated me with respect and followed through on my needs. Thanks Kyle Brewer was great to deal with. Sunset Ford gave me a great deal on my trade. Treated me with respect and followed through on my needs. Thanks Eric Birkner More
I wouldn’t say this is the Waterloo locations fault but my repair took 3 months, the part was on back order and Ford wouldn’t rent me a car and told me there was nothing they could do besides open a case w my repair took 3 months, the part was on back order and Ford wouldn’t rent me a car and told me there was nothing they could do besides open a case which Ford did nothing about. I ended up having to buy a new car to get me to and from because my car wasn’t safe to drive until it had its repair. More
Huge thanks to Joe he helped us find my beautiful truck! He listened to what we wanted and helped make that possible! Thanks Joe we really appreciate all your help!! He listened to what we wanted and helped make that possible! Thanks Joe we really appreciate all your help!! More