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Sunset Ford of Waterloo
Waterloo, IL
1,878 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,878 reviews
Verified Customer
March 23, 2022
Very friendly and great service. It was a pleasure to work with Joe during my buying process. This is typically an enjoyable time for me, but the people her at Sunset Ford Waterloo m It was a pleasure to work with Joe during my buying process. This is typically an enjoyable time for me, but the people her at Sunset Ford Waterloo made sure I had a great experience. Thanks guys, I would definitely return to you for my vehicles in the future. More
by gmanant
March 23, 2022
This is my 3rd vehicle from Sinset Ford. I definitely will not go anywhere else. I definitely will not go anywhere else. More
by JOYCEELLNER
March 20, 2022
Easy booking. On time appointment. Friendly and quick service. Convenient waiting area and location of facility. On time appointment. Friendly and quick service. Convenient waiting area and location of facility. More
by SHANNONBURTON1
Employees Worked With
Danielle Jansen, Mary Edwards
March 16, 2022
Danielle was outstanding as usual. Quick and efficient In and out in a timely manner Highly recommend her and the entire service department Quick and efficient In and out in a timely manner Highly recommend her and the entire service department More
by jhhill465
Employees Worked With
Danielle Jansen, Mary Edwards
March 14, 2022
Joe, Just a note to thank you for your time during the sale process. Your patience, flexibility, communication and low pressure environment were very much appreciated. There was more than one choice in sale process. Your patience, flexibility, communication and low pressure environment were very much appreciated. There was more than one choice in pickups for us which was worth the drive to Waterloo. Thanks again! Dave and Janey Florence More
by maryjanerun
