Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,832 reviews
It was a pleasure working with Kyle Brewer. He was able to answer all of our questions and put together a fantastic deal that we just couldn’t pass up. I’d definitely recommend Kyle and Sunset He was able to answer all of our questions and put together a fantastic deal that we just couldn’t pass up. I’d definitely recommend Kyle and Sunset to anyone looking to purchase a new vehicle. More
Kyle was very knowledgeable of the products and helpful. He has a fun sense of humor as well. He treated my wife who has a current disability with respect and always making sure to help her in and out of th He has a fun sense of humor as well. He treated my wife who has a current disability with respect and always making sure to help her in and out of the vehicle and back safely inside dealership. It gave me the chance to look over the vehicle. This was a low pressure to buy and the fastest I have ever got out of a dealership while buying a vehicle. More
I had a great time at Sunset Ford and it did not take very longer before I was able to leave the dealership with a new car. I appreciate the help that Kyle gave me as he was able to answer any questions very longer before I was able to leave the dealership with a new car. I appreciate the help that Kyle gave me as he was able to answer any questions I had. More
Joe Hill at Sunset Ford did a great job at getting me into my new F250. It was an easy transaction and they worked great with me to get it all accomplished. into my new F250. It was an easy transaction and they worked great with me to get it all accomplished. More
Lonnie Pope did a great job of directing me as to what needed to be done to my explorer. She kept me well informed by taking the time to explain the process and making sure the work was done in a timely m needed to be done to my explorer. She kept me well informed by taking the time to explain the process and making sure the work was done in a timely manner. Would recommend this service department. Lonnie is a great representative for Sunset Ford. More
Lonnie Pope is friendly and kept me informed of delays and also when vehicle was taken in. She is an excellent example of a good employee. Thanks, Lonnie for doing such good work. She is also able to get and also when vehicle was taken in. She is an excellent example of a good employee. Thanks, Lonnie for doing such good work. She is also able to get all papers printed and signed in a timely manner. Good job Lonnie. More
The service coordinator was very nice and helpful . Timing was good too. Overall a very good experience. Timing was good too. Overall a very good experience. More
Lonnie Pope was very helpful in getting issue with my vehicle resolved, hopefully all is good in the future. It was the parts that were faulty , not the personal putting parts on. Will definitely return vehicle resolved, hopefully all is good in the future. It was the parts that were faulty , not the personal putting parts on. Will definitely return in the future. More
The car market is crazy right now. After a terrible, terrible experience from a different online dealership we contacted Joe about a car in the lot. He was prompt to answer all our q After a terrible, terrible experience from a different online dealership we contacted Joe about a car in the lot. He was prompt to answer all our questions, was flexible with our work times/test drives, and made the whole process very simple. It was refreshing to have this positive experience and Joe was able to get us in the car we needed. The overall experience was pleasant and am very happy with Sunset Ford. More
Great customer service and my car is back to working great again after fixing it! I will take my car back for any other service needs! great again after fixing it! I will take my car back for any other service needs! More