Sunset Ford of Waterloo

They are very responsive to phone calls and texts. They do things in a timely manner. They do things in a timely manner. More

A deal and car so nice. I bought it twice! Just over 30 days ago, I purchased a 2024 Ford bronco from Sunset, Ford Waterloo and Joe Hill! It was such a great experience th I bought it twice! Just over 30 days ago, I purchased a 2024 Ford bronco from Sunset, Ford Waterloo and Joe Hill! It was such a great experience that when I was unexpectedly T-boned at 60 mph, Totaling my brand new car, there was no question that my new car purchase would also be from here. The care and compassion that Joe Hill and Sunset Ford Waterloo has shown me through the second purchase has been nothing short of amazing. From our first phone call, Joe went right to work to find me the exact same vehicle. We live over an hour away and they did everything they could to make applying for financing easy. Under the circumstances, they were able to put the deal together And have everything ready to go so all I needed to do was come in sign the paperwork and be on our way. Being severely injured, Dealing with insurance companies, and navigating the purchase of a new car can be overwhelming. I can never properly express the gratitude that I have for Joe, Kyle, and Andrew for making this a no hassle process. More

Absolute gem of an experience. Felt no pressure walking in the door and all questions were answered! Super laid back approach Everyone form sales to finance was spectacular to d Felt no pressure walking in the door and all questions were answered! Super laid back approach Everyone form sales to finance was spectacular to deal with! Clients for life! More

John was helpful and made the car purchasing process fun and easy. I will definitely use him again and easy. I will definitely use him again More

Lonnie at Sunset Ford got my vehicle in the next day after needing a new tire. Very quick turn around and great service! after needing a new tire. Very quick turn around and great service! More

We were not expecting to buy a car that day but Joe Hill was helpful and convincing with professional information about the Bronco Sport! We really are enjoying it! If need a car go see Joe at Sunset Ford was helpful and convincing with professional information about the Bronco Sport! We really are enjoying it! If need a car go see Joe at Sunset Ford in Waterloo. More

Awesome service, knowledgeable and friendly environment. Love buying and supporting a home town business. Will definitely purchase another vehicle there. Love buying and supporting a home town business. Will definitely purchase another vehicle there. More

Rude person. I heard her speaking to an employee/tech in a very demeaning and disrespectful way. Like I was in shock. I wonder how she sleeps at night talking to I heard her speaking to an employee/tech in a very demeaning and disrespectful way. Like I was in shock. I wonder how she sleeps at night talking to a coworker that way and how is she getting away with it is beyond me. I hope I never have to deal with her and honestly don't think I'll be back! More

This dealership was very helpful in locating the exact vehicle we were looking for and bringing it to their lot. vehicle we were looking for and bringing it to their lot. More

The team was exceptional. I felt my concerns were addressed as we negotiated the conditions of my new truck purchase. I didn't feel ignored, pushed, or dismissed. If you're lo I felt my concerns were addressed as we negotiated the conditions of my new truck purchase. I didn't feel ignored, pushed, or dismissed. If you're looking for a new Ford this is the place to go. Even though there is a dealership within walking distance of our home Sunset Ford was well worth the 25-minute drive. Thank you for making it easy. More