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Sunset Ford of Waterloo
Waterloo, IL
1,894 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,894 reviews
December 11, 2023
Hilary was great to work with and made the drop off process a breeze. Will definitely be using this service again! process a breeze. Will definitely be using this service again! More
by CMC
Employees Worked With
December 07, 2023
My experience at Sunset has been extraordinarily pleasing! Adrian is awesome and so kind. And the entire staff was very hospitable. pleasing! Adrian is awesome and so kind. And the entire staff was very hospitable. More
by Jackiekhavis
Employees Worked With
December 07, 2023
Dealership clean. Salesperson was kind, prepared, efficient and easy to work with. followed through & great communication Salesperson was kind, prepared, efficient and easy to work with. followed through & great communication More
by tammyb
Employees Worked With
Verified CustomerDecember 02, 2023
Very good. They are very nice to the customers. And they do good work. The girl at the service desk is great. I can't remember her name. They are very nice to the customers. And they do good work. The girl at the service desk is great. I can't remember her name. More
by Dianeheyde
Employees Worked With
Can't remember her name
November 29, 2023
My experience with Adrian and Sunset Ford has been so awesome!! Adrian was very very helpful!!! awesome!! Adrian was very very helpful!!! More
by Jackiekhavis
November 27, 2023
Fantastic experience. I would definitely recommend and purchase again. Sales and finance made it a smooth transaction. I would definitely recommend and purchase again. Sales and finance made it a smooth transaction. More
by G Wirth
November 26, 2023
Joe and the rest of the team were wonderful to work with. Love my new truck Love my new truck More
by katie_chausse
November 25, 2023
Everyone here was very helpful and kind. It was a great buying experience! I will definitely look here first in the future. It was a great buying experience! I will definitely look here first in the future. More
by Eklein
