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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,981 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly ...
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,981 reviews

July 27, 2024

I don’t know if I’ve ever said that buying a car was fun, but I truly have the best experience purchasing my new bronco from Joe Hill! He was patient, he stayed late for us, and he put up with my husband‘s More

by mowryrocks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Sunset Ford of Waterloo responded

Thank you for the great review and letting us know about your experience. We're happy to hear that Joe was able to take great care of you. Enjoy your Bronco!

July 24, 2024

We had a great experience! I would definitely go back to purchase another car with Sunset Ford of Waterloo. The overall feeling of the dealership is based on trust and honest More

by Tkraemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! It was a pleasure working with you and your family, and we wish you many happy and safe miles. Thank you so much for choosing Sunset Ford of Waterloo. See you next time!

July 23, 2024

Very fair and honest Business they run would definitely go back for future purchases very happy overall More

by Thomas D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! Our team enjoyed having you here, and we wish you many happy and safe miles. We are here for any future needs from sales to service; come back and see us!

July 17, 2024

Joe was so responsive to questions and super friendly and easy to work with. He was very knowledgeable as well. The rest of the team at the dealership was provided great service. I would definitely do busi More

by nstein13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your purchase! We are so happy to hear that our team provided you with top-notch service and helped you find the perfect vehicle. We wish you many happy miles and are here for any future needs!

July 13, 2024

Sunset Ford had a great team that provided good service and information about my purchase. More

by J34
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! Our team is here for any future needs, and we hope to work with you again!

July 10, 2024

This is a fantastic dealership! They’re helpful and will go out of their way to make a deal with you and for you. Could definitely see this being my primary dealership for years to More

by NatashaRichardson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Sunset Ford of Waterloo responded

We appreciate the outstanding review and your business! Our team enjoyed having you here, and we hope to see you again!

July 10, 2024

Adrian was incredible. He was responsive to questions and in helping me secure financing and overall pleasant throughout the entire process. More

by Jo63060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for the review! It was a pleasure having you here, and we hope to have the chance to work with you again in the future!

July 10, 2024

Excellent Customer Service Caring Attitude Excellent knowledge of product/forms needed for transactions and all areas pertaining to purchase More

by Fay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Sunset Ford of Waterloo responded

Thank you for the 5-stars and your business! We hope to work with you again!

July 09, 2024

If you are looking for a new vehicle I would recommend seeing Adrian at Sunset Ford in Waterloo. ~ he patiently answered all my questions and worked with me to get my new Bronco at the best price. More

by lobo109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Fitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Sunset Ford of Waterloo responded

Congratulations on your Bronco, and thank you so much for your business! Our team enjoyed working with you and is here for any future needs. See you next time!

July 08, 2024

John was a Great salesman, kind and professional . Terrible guy Andrew Wild almost lost sale More

by wndy_rynlds
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kyle Brewer
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Sunset Ford of Waterloo responded

We appreciate you taking the time to share this with us, and we apologize for any inconvenience. If you would like to discuss further, please feel free to call me. - Pete Heutel, General Manager - pheutel@sunsetford.com or 314-467-1148

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