Sunset Ford of Waterloo

Took care of the problem in a timely manner. kept me informed of my vehicle kept me informed of my vehicle More

Great service all around Fixed my problem and it was done in a timely manner done in a timely manner More

Everything was quick and easy, Adrian was knowledgeable and professional, and we are confident we bought a quality car. Thanks again! and professional, and we are confident we bought a quality car. Thanks again! More

We thank John for his awesome service to us while dealing our trade! We don’t like pressure when vehicle shopping and there was none while we were discussing!! And thank you also to the gentleman that worked our trade! We don’t like pressure when vehicle shopping and there was none while we were discussing!! And thank you also to the gentleman that worked with us to get us the best deal there was! We appreciate your business and opportunity of dealing a great trade!! More

From the first phone call to meeting in person everything was great. Very professional and friendly. I was treated like family and not just a number. Definitely recommend anyone to sunset. was great. Very professional and friendly. I was treated like family and not just a number. Definitely recommend anyone to sunset. More

We have purchased our third vehicle from Kyle and his team. We are very pleased with the service and how they we able to help us after an unfortunate loss of a vehicle due to a collision. My daughter lov team. We are very pleased with the service and how they we able to help us after an unfortunate loss of a vehicle due to a collision. My daughter loved her previous model and wanted to get a very similar make and model again. She is happy with the replacement they were able to provide to us. If the need arises, we will go back to Sunset Ford, with Joe, Kyle, Treff and other staff. More

This is the 5th vehicle I have purchased at Sunset. Picked out a 2023 expedition which had great end of year price. Worked with salesman Joe Hill who did a great job with all my questions and concerns Picked out a 2023 expedition which had great end of year price. Worked with salesman Joe Hill who did a great job with all my questions and concerns and helped me set up the new car with my phone and FordPass. Kyle Brewer gave me a generous trade for my truck, and we made a seamless deal. This dealership is fair, honest, considerate, and helpful, everything you could ask for when buying a car. I won't go anywhere else. More

They were helpful and informative. Setup the vehicle to connect with my phone. Made sure everything was perfect. Setup the vehicle to connect with my phone. Made sure everything was perfect. More

Very personable. I called him multiple times trying to determine my best options. Joe also followed up on my request even AFTER the sale (a week later). Good experien I called him multiple times trying to determine my best options. Joe also followed up on my request even AFTER the sale (a week later). Good experience from a buyer's perspective. The finance guy was also exceptionally helpful since I was trying to purchase on a Saturday!! Not a normal banking day. Both Joe and the finance department were exemplary professionals. Enjoying my King Ranch. Charlie More

Best car purchase transaction I’ve ever had. I love the personal feel at this dealership. No-pressure. Smooth process. Great follow-up. I love the personal feel at this dealership. No-pressure. Smooth process. Great follow-up. More