Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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DISSATISFIED WITH SERVICE BOUGHT A NEW TAURUS ABOUT 6 MONTHS AGO AND THE HEADLIGHTS ARE TILTED UP A LITTLE. I DON'T DRIVE MUCH AT NIGHT ANYMORE AND DIDN'T NOTICE IT UNTIL RECEN BOUGHT A NEW TAURUS ABOUT 6 MONTHS AGO AND THE HEADLIGHTS ARE TILTED UP A LITTLE. I DON'T DRIVE MUCH AT NIGHT ANYMORE AND DIDN'T NOTICE IT UNTIL RECENTLY. ASKED SERVICE IF THAT WAS COVERED UNDER WARRANTY THEY SAID NO AND THAT IF WOULD COST ME TO HAVE THEM FIXED. THEN I CALLED ANOTHER FORD DEALERSHIP IN THE AREA AND THEY SAID "SURE, THAT'S COVERED UNDER WARRANTY. SO GUESS WHAT, I WILL NOT BE BACK TO SUNSET FORD IN WATERLOO. THEY COULD HAVE DONE IT AS A COURTESY SINCE I WAS A NEW CUSTOMER. GARY HERMANN More
Best deal before Sunset. If your buying a Ford, please see David Wedemeyer. My granddaughter got a great deal on a brand new Escape. Dave & Jim in finance got the monthly paym If your buying a Ford, please see David Wedemeyer. My granddaughter got a great deal on a brand new Escape. Dave & Jim in finance got the monthly payment she needed. Thanks for all your hard work. More
Exceptional No Hassle Experience The Fiesta we wanted to look at was at the St Louis dealership. The Waterloo sales team had the car brought to Waterloo so we could work with the Wat The Fiesta we wanted to look at was at the St Louis dealership. The Waterloo sales team had the car brought to Waterloo so we could work with the Waterloo team. We have bought previous vehicles in Waterloo and the team is second to none. George was our sales associate. He was very knowledgeable and explained everything in detail for the car to all the ownership details. The entire buying experience was extremely pleasant. We will always buy our cars from this dealership. More
Happy 16th Birthday Dave Wedemeyer went above and beyond to make my son's birthday one to remember. Thanks for a great deal and the even better customer service. Dave Wedemeyer went above and beyond to make my son's birthday one to remember. Thanks for a great deal and the even better customer service. More
Great selection at a great price The life time power train warranty is the best I have ever seen. They had multiple cars in my price range and got a great deal with the options I want The life time power train warranty is the best I have ever seen. They had multiple cars in my price range and got a great deal with the options I wanted even in the used selection. Sales was very friendly and didn't pressure me into anything. I definitely recommend this dealership to everyone and talk to David Wedemeyer you will not be disappointed! More
George Schneider and Mike Rich were great We just bought an F150 XLT. It is the best riding, most comfortable truck I've ever had - I've had 6. George was my sales rep and what a nice guy. Mi We just bought an F150 XLT. It is the best riding, most comfortable truck I've ever had - I've had 6. George was my sales rep and what a nice guy. Mike Rich is the Sales Manager and was very helpful. Between these two guys they got us special benefits which we didn't know were available. It enabled us to save about $2 Grand. I had given George a tall order in finding me just the right truck. We have been looking for over two years. Finally, it came across just as I was ready to buy. Things fell into place and we picked it up. I'm very satisfied and would buy again from Sunset. If you go down to Waterloo, stop in, talk to George or Mike and look around. You'll be glad you did. More
Excellent! Brett, our car salesman, as well as EVERYONE we encountered were amazingly awesome! Great place to buy a vehicle. I am very happy we decided to go wit Brett, our car salesman, as well as EVERYONE we encountered were amazingly awesome! Great place to buy a vehicle. I am very happy we decided to go with Sunset. Great customer service. More
Great experience Had a great experience at Sunset Ford with David Wedemeyer, Mike Rich and Jimmy Williams while searching for a replacement car for myself due to reloc Had a great experience at Sunset Ford with David Wedemeyer, Mike Rich and Jimmy Williams while searching for a replacement car for myself due to relocating to another state and my need to travel back and forth weekly. More
Sunset's the best I wanted to upgrade my F150 to a Lariat and found the perfect truck. The owner, Pete Heutel, made the buying experience as easy as it could possibly I wanted to upgrade my F150 to a Lariat and found the perfect truck. The owner, Pete Heutel, made the buying experience as easy as it could possibly be, Brett knows more about these trucks than anyone, and Jim made the paperwork a breeze. I will not buy a car from any other dealer. More
Great experience at Waterloo Ford. I drove in from Memphis Tn. to purchase the 2008 Mazda CX-7. David was great. He check after purchase how was I enjoying vehicle. I drove in from Memphis Tn. to purchase the 2008 Mazda CX-7. David was great. He check after purchase how was I enjoying vehicle. More