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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,879 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,879 reviews

July 20, 2017

Great I was very happy with the staff at Sunset Ford they were very nice and helpful and answer all the question we had before we bought our new SUV More

by Escape17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich, Jimmy Williams
Jul 20, 2017 -

Sunset Ford of Waterloo responded

Congratulations on your new SUV! It was truly a pleasure helping you find the right vehicle and we can't thank you enough for the chance to earn your business. We hope you enjoy your car for many years, come back and see us again!

July 15, 2017

Why I Keep Coming Back to Sunset Ford of Waterloo, IL Over a thirteen year period I have purchased six new Ford vehicles from Sunset Ford of Waterloo. Before I found this dealer I hated the entire process More

by Wes 9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, George Schneider, Justin Krueger, Jimmy Williams
Jul 17, 2017 -

Sunset Ford of Waterloo responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and repeat business. We look forward to helping you out in the future in any way we can.

July 12, 2017

easy to work with they treat you descent and were very pleasant to work with would recommend all my friends and family to give them at a try for there next vehicle. More

by kenny Sondag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wedemeyer
Jul 12, 2017 -

Sunset Ford of Waterloo responded

Thank you for the review and recommendation. We appreciate your business! It was such a pleasure working with you and we hope to have you back again!

July 12, 2017

"Sunset Waterloo Great To Deal With" David Wedemeyer went above and beyond to help with the purchase of my new vehicle. I would recommend going to Sunset Ford and letting David Wedeme More

by JDH411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rich, David Wedemeyer
Jul 13, 2017 -

Sunset Ford of Waterloo responded

Thank you so much for your kind words and recommendation! Our team truly enjoyed working with you and we appreciated the chance to earn your business. We look forward to working with you in the future.

July 10, 2017

Efficient Service All of the staff I worked with were informative and helpful. The truck was not dealer stock and was ordered. Through no fault of Sunset in any way i More

by F150 Supercrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich, Justin Krueger, Jimmy Williams
Jul 11, 2017 -

Sunset Ford of Waterloo responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time

July 08, 2017

Friendly, professional service Dave Wedemeyer was so helpful in my purchase today. He helped me determine the best choice for me. I will definitely recommend Dave to my friends. More

by Fusion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bergman, Mike Rich, Jimmy Williams, David Wedemeyer
Jul 10, 2017 -

Sunset Ford of Waterloo responded

Thank you for the review and recommendation. It is wonderful to hear that Dave made your visit with us fantastic. We appreciate your business and hope to work with you again!

July 01, 2017

SERVICE WITH A SMILE -FAST- FRIENDLY -EFFICIENT TEAM! We saw the truck we been looking for, called talk to George Schneider and when we got up there George had it out front ready to test drive. George w More

by moparaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Jimmy Williams
Jul 03, 2017 -

Sunset Ford of Waterloo responded

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new truck! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

June 26, 2017

Love our hometown dealer Was lucky enough to find the perfect used truck here in Waterloo. We like to work something out locally if at all possible. We've bought from Sunset More

by gschmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wedemeyer
Jun 27, 2017 -

Sunset Ford of Waterloo responded

Thank you for the review and recommendation. We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. We appreciate your business and hope to work with you again!

June 25, 2017

Great Deal at Sunset Found a great used vehicle online and called Sunset. Dave took our call and met us at the door with a friendly smile. He took care of us from the tim More

by bwsolo1401
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams, David Wedemeyer
Jun 26, 2017 -

Sunset Ford of Waterloo responded

Thank you for the review and recommendation. We’re glad you enjoyed working with Dave! We’re proud to have him on our team as he exemplifies our values. We appreciate your business and look forward to your next visit!

June 22, 2017

Amazing service Went to sunset just to look at cars and ended up driving off in a brand new 2017 ford escape SE! Dave made it so painless and made sure I got exactly More

by Tiffani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Williams, David Wedemeyer
Jun 23, 2017 -

Sunset Ford of Waterloo responded

Thank you so much for your kind words and recommendation! Our team loved having you here and we are so happy to hear that we could help you find a great new SUV. We look forward to working with you in the future.

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