Sunset Ford of Waterloo

Pleasant experience not stressful. We thought the process of purchasing a new vehicle from this dealership was a very smooth transaction. When we arrived as VIP guest from a phone call We thought the process of purchasing a new vehicle from this dealership was a very smooth transaction. When we arrived as VIP guest from a phone call the night before our name and approximate time of arrival and vehicle were written on a board as we walked into the dealership. We went to meet and greet Jimmy Williams who greeted us very warmly and introduced us to our wonderful sales person Joe Hill ( he was awesome). He reasearched the two vehicles we were interested in and brought the one to us we were most interested in. Did a test drive. Sat down and nogitiated a deal with Mike Rich. Our salesman took care of getting our vehicle cleaned up and we met with Jimmy Williams our finance manager he was awesome and very helpful. From start to finish it was one of the most stress free buying a vehicle we had ever experienced. Would highly recommend this dealership. More

Excellent. The entire sales dept. was very friendly. 110% Satisfied. Mike Rich, George Schneider and Jimmy Williams are as friendly and knowledgeable as you coul The entire sales dept. was very friendly. 110% Satisfied. Mike Rich, George Schneider and Jimmy Williams are as friendly and knowledgeable as you could ever ask for. Like working with your own family. I recommend Sunset Ford to everyone. Not only the best deals in town but the best people to work with. Wouldn't go anywhere else. More

Amazing! Good job darrell Very responsive. Friendly. Mike and Jimmy found us $2500 extra off our trade. 3nd car in 3 years from them. Honest. Right in town ! Thanks! Very responsive. Friendly. Mike and Jimmy found us $2500 extra off our trade. 3nd car in 3 years from them. Honest. Right in town ! Thanks! More

Absolute confidence in the sales person Darrell Dickens walked me through the sales process, finance procedure and then the operation of the features of the Ford Explorer. Jim Williams in t Darrell Dickens walked me through the sales process, finance procedure and then the operation of the features of the Ford Explorer. Jim Williams in the Finance Department took his time in explaining all the extras that I wanted added to the price of the Explorer. I am a senior citizen and really wanted all the protections I could get included in the sale. This is the second vehicle purchased from Sunset Ford. More

Easy, quick, and painless I was able to purchase from Jonathan with no hassle from him. He was very upfront with information when I needed to acquire it. He was able to provide I was able to purchase from Jonathan with no hassle from him. He was very upfront with information when I needed to acquire it. He was able to provide many details and documents prior to sitting down and purchasing the vehicle. There were no surprises and made my buying experience the best in my many vehicle purchases. If you are looking for a salesman that will answer your questions, not bother you everyday while considering options, and being honest about the deal, then, ask for him! More

Great experience, amazing staff Jon was able to quickly assess what I was looking for and showed me several really good options. When I was interested in a car that was not availabl Jon was able to quickly assess what I was looking for and showed me several really good options. When I was interested in a car that was not available on that lot, he had me test drive a newer version of that same make and model that he did have. Once we determined that I liked it we drove to the other lot specifically to get that car. He put a lot of time into helping me figure out exactly what worked best for me. He made sure that I was happy with my purchase and that all of my issues were fixed before I left town. He was very upfront about all information that I asked. And also proactively provided me with information that I hadn’t thought to ask for yet. I did not feel pressured to make any kind of decision and he made sure I was getting the best deal for my interests and my budget. Mike and Jimmy both also helped make the process very pleasant. These are great folks to work with and I definitely recommend you go see them. More

Helpfull and very knowledgeable I had a great exsperiance at sunset Ford in Waterloo very helpful staff and abs very knowlagable I would recommend John Loyd to anyone great guy! I had a great exsperiance at sunset Ford in Waterloo very helpful staff and abs very knowlagable I would recommend John Loyd to anyone great guy! More

Great deal, friendly salespeople, beautiful vehicle Sunset Ford of Waterloo offered a great deal on a 2017 Ford F-150 pickup that we needed right away,as our 2011 was totalled by a deer. Darrell Dickens Sunset Ford of Waterloo offered a great deal on a 2017 Ford F-150 pickup that we needed right away,as our 2011 was totalled by a deer. Darrell Dickens and the rest of the staff at Sunset Ford of Waterloo took good care of us with a $12000 rebate from Ford Moter Company and got us into a beautiful new truck. No pressure and friendly staff. Thanks so much. More

Excellent Our experience was amazing with Sunset and of course with George! He is great and made our time soo easy and fast, thanks again guys for being so grea Our experience was amazing with Sunset and of course with George! He is great and made our time soo easy and fast, thanks again guys for being so great! More