Sunset Ford of Waterloo

Good experience Joe helped us get to another location to test drive the vehicle we initially were interested in when arriving. He was helpful and worked with us! That Joe helped us get to another location to test drive the vehicle we initially were interested in when arriving. He was helpful and worked with us! That choice didn’t work out perfectly for us, however as a team he and Mike came up with another option for my family that ended up working out well! Brittany in finance made the paperwork portion smooth and painless as well to finalize everything! Great experience with Sunset Ford in Waterloo. More

Bmurr Another great vehicle buying experience with George Schneider, Pete Heutel, and Jim Williams. The entire staff at Sunset Waterloo appreciate their cus Another great vehicle buying experience with George Schneider, Pete Heutel, and Jim Williams. The entire staff at Sunset Waterloo appreciate their customers and treat them with respect. More

2005 Ford Tarus I was looking for A car for my 17 year old son. We looked at several cars and took a few to our family mechanic. All of the other dealerships said ou I was looking for A car for my 17 year old son. We looked at several cars and took a few to our family mechanic. All of the other dealerships said our mechanic would be hard pressed to find something wrong with the cars, low and behold they had oil leaks, transmission issues, etc. I saw and test drove the 2005 Ford Taurus. It only had 68000 miles and a 1 owner car. When we returned from the test drive, Joe Hill Who was our salesman told me upfront the car had an oil leak and a few more problems, but they were going to fix them and when they finished I could still take it to my mechanic. Right off the top I was impressed by his honesty about the problems with the car. Joe kept his word. They repaired the oil leaks, another gasket, put new windshield wipers on and a new serpentine belt. When the repairs were finished he called and said that I could pick it up and take it to my mechanic. Everything checked out. Needless to say my son didn't want the car because it was not his style so I bought it for myself. I felt I received honest and fair treatment. I would definitely recommend Sunset Ford Waterloo and definitely the salesman that helped me Joe Hill. More

Excellent experience I started my search online and searched several dealerships looking for a few specific wants for my F250. Not only did Sunset have the exact truck I I started my search online and searched several dealerships looking for a few specific wants for my F250. Not only did Sunset have the exact truck I was looking for, they had it at the lowest price out of the dozen dealerships I had searched on. Jon did a great job working with me and answering all of my questions making the large buying decision easy and pleasant. He has great people skills and knows how to build a quick rapport with his customers. Mike and Jim also did a great job working with me while negotiating the deal and explaining all of the charges and what they were actu all for. More

New Fusion Jon was a very helpful and knowledgeable salesmen. He was highly educated on the car that I was looking to purchase, and did his very best to get me a Jon was a very helpful and knowledgeable salesmen. He was highly educated on the car that I was looking to purchase, and did his very best to get me a good price. If I had to buy another car I would definitely go through him. More

SUV DREAM I have wanted the Escape after my granddaughter purchased one....I have always wanted an SUV but didn’t think I could afford one...this was the BEST d I have wanted the Escape after my granddaughter purchased one....I have always wanted an SUV but didn’t think I could afford one...this was the BEST deal from the salesman, Joe Hill to the finance Dept. Jimmy Hill made it affordable for our budget and was an awesome guy!! Thank you Sunset Ford, Waterloo Illinois They deserve a 10 all the way around!!! More

Fantastic! One of the best car buying experiences I’ve ever had. Joe was great to work with and got us into a new truck. Very pleased with my experience. One of the best car buying experiences I’ve ever had. Joe was great to work with and got us into a new truck. Very pleased with my experience. More

Nice buying experience My 2nd purchase from sunset ford Waterloo. Was very pleased with my purchase. Both salesmen Jon and Joe were friendly and helpful. when picking up m My 2nd purchase from sunset ford Waterloo. Was very pleased with my purchase. Both salesmen Jon and Joe were friendly and helpful. when picking up my suv the following day. Joe went thru everything on the vehicle he was very knowledgeable. I would definitely recommend this dealership for your next vehicle purchase. More

Great, hardworking people looking to make the customer happy I would like to Thank Joe Hill, Jimmy and Mike for a great buying experience. This now makes the 3rd automobile I have bought from the Sunset Ford fa I would like to Thank Joe Hill, Jimmy and Mike for a great buying experience. This now makes the 3rd automobile I have bought from the Sunset Ford family. you can tell when you talk to them they really want to make their customers happy. I feel they went above and beyond to make sure I got the truck I was looking for at a great price. If you are looking for a quality car and a quality dealership, look no farther than Sunset Ford in Waterloo. More

Great customer service! I had a great experience at the Sunset Ford dealership in Waterloo, IL. I worked with Joe Hill and Mike Rich, and both were very knowledgeable and fri I had a great experience at the Sunset Ford dealership in Waterloo, IL. I worked with Joe Hill and Mike Rich, and both were very knowledgeable and friendly. Everyone was extremely helpful, and they made the process very smooth and simple for me. I even chose to leave my car the night I purchased it to be picked up the next day, and my car had been detailed again on both the inside and out. I would definitely recommend this dealership! Thank you. More