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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,899 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,899 reviews

July 13, 2018

No game players Straight to the point No having to play numbers games Great deal from the very start They do not waste your time and are very honest Best dealers More

by astrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rich
Jul 16, 2018 -

Sunset Ford of Waterloo responded

Thank you so much for the great review! Our team truly appreciated the chance to earn your business, and we can't thank you enough for making the drive to our location. We wish you all the best with your vehicle, and we are here for any future needs. Come back and see us again!

July 12, 2018

Amazing and easy! Just bought a used van from Sunset Ford, Waterloo. It was so easy! Their internet pricing made me feel like I was getting a great deal. George Schneid More

by Sam B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Schneider, Mike Rich
Jul 13, 2018 -

Sunset Ford of Waterloo responded

Thank you so much for the great review, and congrats on your purchase! It was truly a pleasure working with you and we are so happy to hear that George and the team provided you with the service you deserved. We appreciate your business, and we look forward to a long relationship with you!

July 10, 2018

Friendly and great service After visiting another dealership with bad service. I went to Sunset Ford in Waterloo total different experience. We where greeted promptly and felt w More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Loyd
Jul 11, 2018 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding rating and recommendation, Pam! We couldn't be happier to hear that Jon and the team provided you with the service you deserved. We wish you all the best with your new vehicle, and we are here for any future needs. Welcome to the family!

July 05, 2018

Awesome all around Ordered a Ford Raptor with Joe Hill and Mike Rich back in March. Took delivery last week and could not be happier with the truck and the team at Sunse More

by livinonklandathu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rich
Jul 06, 2018 -

Sunset Ford of Waterloo responded

Thank you for sharing this and congrats on your new Raptor! We are so happy to hear that Joe and Mike made this a smooth transaction, and we appreciate your business. Our team wishes you many happy, safe miles, and we are here for any future needs!

July 03, 2018

4th Ford thru Sunset Just purchased a 2018 Ford Edge with the help of George Schneider and Mike Rich. Each vehicle purchase has been simple and haggle free. If you are a More

by kathy.McGillis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schneider, Mike Rich, Brad Middendorf
Jul 05, 2018 -

Sunset Ford of Waterloo responded

Thank you so much for the wonderful review, Kathy! Our team always enjoys having you here, and we are proud to hear that our team continues to provide you with the stress-free shopping experience every shopper wants. It is a pleasure having you in the family, come back and see us!

June 29, 2018

With ease.. I recently bought a 2018 Ford F150 from Sunset Ford in Waterloo, IL. This was by far the best and painless experience I had buying a car. Joe Hill a More

by Ray62
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike financing , Mike Rich
Jul 02, 2018 -

Sunset Ford of Waterloo responded

Thank you so much for the great review and congratulations on your new truck! We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your referrals and repeat business. We look forward to helping you out in the future in any way we can.

June 28, 2018

He does it all. Went to the dealership to look at a certain car we saw online. When we got there he already had it pulled up front with the keys ready to go. Once we More

by John123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Loyd
Jun 28, 2018 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review! It is wonderful to hear that our team had the vehicle ready and waiting, and we are so happy to you enjoyed working with us. We are very lucky to have Jonathon on our team, and we appreciate you recognizing him. Our team is here for any future needs, come back and see us!

June 23, 2018

Ryan is easy to make friends with Ryan has great people skills and really comes off genuine. I’ve dealt with shady car salesmen before and he is definitely not one of them. You can tel More

by Bsinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Neighbors
Jun 25, 2018 -

Sunset Ford of Waterloo responded

Thank you so much for your kind words and recommendation! We look forward to working with you in the future.

June 20, 2018

Thanks to Joe Hill, we had the best experience!! Joe helped us find our 2016 Ford Explorer Limited! He was so great to work with and went above and beyond to help us! We are so glad we chose Sunset F More

by Olivia P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Sunset Ford of Waterloo responded

Congratulations on your Explorer! It is great to hear that Joe helped you find a great vehicle and we appreciated the chance to earn your business. Our team wishes you all the best and we are here for any future needs. Welcome to the family!

June 20, 2018

Awesome experience This experience was one of the finest we had ever had. This is our second vehicle we have purchased from George Schneider and both times we had awesom More

by Richard Walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Heutel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britney (finance), George Schneider
Jun 21, 2018 -

Sunset Ford of Waterloo responded

Thank you, Richard, and congratulations on your new car! We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions. Come back and see us again!

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