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Sunset Ford of Waterloo
Waterloo, IL
1,949 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,949 reviews
January 16, 2019
Easiest sale and best deal ever! Joe Hill was our salesman and this was one of the easiest car purchases I have ever made. Bill Rolufs was the finance person and we finished the entir Joe Hill was our salesman and this was one of the easiest car purchases I have ever made. Bill Rolufs was the finance person and we finished the entire process in less than 45 min. They both helped us find the best deal. Sunset Ford has the BEST warranty I have ever seen. Would HIGHLY recommend this dealership and these 2 gentlemen to anyone. More
by Escape
January 15, 2019
Sunset great review we had Great service, fantastic pricing and the deal was completed so quickly. Eric, Bob, and Clint did a great job. we highly recommend Sunset Ford! we had Great service, fantastic pricing and the deal was completed so quickly. Eric, Bob, and Clint did a great job. we highly recommend Sunset Ford! More
by Marc
January 14, 2019
Eric Our Car Guy We have worked with Eric with buying our last 5 vehicles. We have always been extremely pleased with the quality and the price of the vehicles we hav We have worked with Eric with buying our last 5 vehicles. We have always been extremely pleased with the quality and the price of the vehicles we have bought. If you are looking for a vehicle - don't waste your time dealing with anyone else. Diana Voegele More
by Diana Voegele
Employees Worked With
Clint Erlinger, Eric Horn
January 12, 2019
Great experience. Excellent customer service Great service, very helpful and worked with me. Within my financial limits. First time I haven’t left a new car buying experience feeling disappoint Great service, very helpful and worked with me. Within my financial limits. First time I haven’t left a new car buying experience feeling disappointed. More
by Sarah2019
January 04, 2019
Great experience Gave Joe Hill our list of wants for a truck and he delivered fast and friendly. Didnt feel pressured. And he explained all of the options and helped w Gave Joe Hill our list of wants for a truck and he delivered fast and friendly. Didnt feel pressured. And he explained all of the options and helped with the new options we never had More
by Netsy
January 03, 2019
Great service. Thanks for the great service. My husband and I appreciate a salesman with a sense of humor. We will definately consider this dealer for our next purch Thanks for the great service. My husband and I appreciate a salesman with a sense of humor. We will definately consider this dealer for our next purchase. More
by Cmayberry
January 03, 2019
nice guy Friendly staff with good personalities. Did not feel rushed into anything. Fair prices. nice clean dealership in a good location. Will be coming back Friendly staff with good personalities. Did not feel rushed into anything. Fair prices. nice clean dealership in a good location. Will be coming back for our next purchase.. More
by Eric Mayberry
Employees Worked With
December 20, 2018
We were looking for something different. We were looking for a different truck and Joe was helpful in finding what we were looking for. The dealership was very clean. Just purchased the tru We were looking for a different truck and Joe was helpful in finding what we were looking for. The dealership was very clean. Just purchased the truck so we haven't experienced the Service side yet. More
by Ford For Life
December 18, 2018
2016 Ford Fusion Nice and friendly salesmen, not pushy. Clean dealership, Ryan Neighbors was very helpful and patient in answering our questions and helping us purch Nice and friendly salesmen, not pushy. Clean dealership, Ryan Neighbors was very helpful and patient in answering our questions and helping us purchase our vehicle. He was personable and honest. They offer a lot of perks when purchasing a vehicle through them. More
by Judy
December 14, 2018
Bigger family=bigger car I was in the market for something bigger since my family is growing and Clint helped me find exactly what I was looking for within my budget! Thanks C I was in the market for something bigger since my family is growing and Clint helped me find exactly what I was looking for within my budget! Thanks Clint! More
by Eerlinger
Employees Worked With
Clint Erlinger
