Sunset Ford of Waterloo

Above & beyond Waterloo's Sunset Ford went above and beyond to help us purchase our 2018 Ford Escape. Bob Hill is awesome. His knowledge, timeliness, patience & pe Waterloo's Sunset Ford went above and beyond to help us purchase our 2018 Ford Escape. Bob Hill is awesome. His knowledge, timeliness, patience & personal service was great. He researched Waterloo's and Lindbergh's inventory to find the options we wanted, and got it to Waterloo the same afternoon. The E85 option is great. He followed up with us, but did not nag at all. The discount for the close out of the model year tipped the scales in our decision. After we closed, Joe took the Time to Make Sure we understood all the gadgets and even programmed our Bluetooth/phone options. The dealership was very efficient with our time. I know we will have great service in the future if ever we'd need any. I recommend their Waterloo location to anyone More

Sunset Saves the Day! We unexpectedly had to purchase a car in a short amount of time. Mr. Joe Hill worked deligently to find us something and he came through for us! He m We unexpectedly had to purchase a car in a short amount of time. Mr. Joe Hill worked deligently to find us something and he came through for us! He made a very stressful situation easier. Sunset Ford offered numerous incentives, which also influenced our decision. Thank you for your excellent service! More

Great experience My wife and I found a used vehicle at this dealership and Joe Hill was very friendly, knowledgeable, and great to work with through the sales process. My wife and I found a used vehicle at this dealership and Joe Hill was very friendly, knowledgeable, and great to work with through the sales process. More

Great trade offer, even better deal on new 2018 F150 Joe and Mike really took thier time to find what we wanted. And didn't try and steer us to something we didn't want. Joe and Mike really took thier time to find what we wanted. And didn't try and steer us to something we didn't want. More

Good experience at Sunset Ford Ryan is very knowledgeable in the options and capability of the Ford truck line at Sunset Ford in Waterloo IL. He was polite, respectful, or considera Ryan is very knowledgeable in the options and capability of the Ford truck line at Sunset Ford in Waterloo IL. He was polite, respectful, or considerate to our questions while there including the test drive we took too. He allowed us to look at many different trucks even while it was raining that day. This will be our 5th vehicle we will have bought from Sunset and once our new truck is delivered, I am sure we will have a good buying experience. More

Dealer ratings Great service, gave us a good deal on trade in. Straight forward service. I would recommend Joe. Contact him for a deal. He'll help you out. Great service, gave us a good deal on trade in. Straight forward service. I would recommend Joe. Contact him for a deal. He'll help you out. More

Excellent dealer and sales team! We worked with Kyle Brewer and Mike Rich. Both were excellent and made the deal very easy. We traveled quite a distance to buy the truck we wanted, We worked with Kyle Brewer and Mike Rich. Both were excellent and made the deal very easy. We traveled quite a distance to buy the truck we wanted, and they worked to get us the deal we needed and also to get us on our way as quickly as possible. They did an awesome job, and I would recommend them to anyone! More

Another Great Buying Experience at Sunset Ford in Waterloo I have been a fan of Sunset Ford in Waterloo for over 6 years since we bought our 2012 Focus there. We recently bought a 2015 F150 and, once again, t I have been a fan of Sunset Ford in Waterloo for over 6 years since we bought our 2012 Focus there. We recently bought a 2015 F150 and, once again, the experience was great. Our salesman, Joe Hill, took great care of us. He even drove to the Gravois location to pick up the truck we wanted and very quickly brought it to Waterloo so it was convenient for us. He worked with Mike Rich to get the deal where we needed it to be. It was a good deal. They have a direct relationship with our credit union and were able to secure the best rate offered through the credit union without having to call them or go to the credit union. Bill Rolufs, the Finance Manager, took care of it all for us. Very simple, very smooth transaction. Brad Middendorf in the service department has been taking great care of us as well. All of our service for our Focus and Fusion has been through the service department there. Thanks Sunset!! More

Fast, efficient and Best prices HANDS DOWN We had an unexpected car accident and our vehicle was totaled. We had 3 days to find a car that fit our needs for our large family. Ford expeditions a We had an unexpected car accident and our vehicle was totaled. We had 3 days to find a car that fit our needs for our large family. Ford expeditions are hard to come by (especially with 2nd row captain seats) But we found one that had everything we were looking for and more. It was the color we wanted, low miles, one owner, fully loaded, and came with a LIFETIME WARRANTY oh and 1st oil change FREE and every 5th oil change is FREE too. We will totally use SUNSET FORD again. And I have to give a shout out to the SUNSET FORD in Sunset Hills for being so generous to transfer the vehicle to the other location to make it easier for paperwork and such to be done! Great Experience. More

Quality Customer Service We recently purchased our first Ford with Kyle Brewer at Sunset Ford in Waterloo. He provided us exceptional customer service and would recommend anyo We recently purchased our first Ford with Kyle Brewer at Sunset Ford in Waterloo. He provided us exceptional customer service and would recommend anyone searching for a car to come see him! Could not have had a better car buying experience! More