
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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great experience Julian was very nice, helpful and professional. He made sure all of my questions were answered. Highly recommend Julian if you are looking to buy a ve Julian was very nice, helpful and professional. He made sure all of my questions were answered. Highly recommend Julian if you are looking to buy a vehicle. More
Satisfied I was in the market for a Superduty truck. I was referred to Sunset Ford by my relatives Mike and Kris Massey and to work with Joe Hill as they have p I was in the market for a Superduty truck. I was referred to Sunset Ford by my relatives Mike and Kris Massey and to work with Joe Hill as they have purchased vehicles from him before and recently. I went to the lot and was just browsing around and met Joe and he was excellent from the start. There was no pressure and Joe made the buying experience pleasant. I am glad I was able to work with him. More
The Best Experience Ever When Purchasing a Car Joe Hill was a very experienced salesman and answered all our questions and concerns with complete and thorough answers. There were no hidden charges Joe Hill was a very experienced salesman and answered all our questions and concerns with complete and thorough answers. There were no hidden charges or suprises, everything was up front from the beginning. He actually went out of his way to make sure we got the best service and what I believe was a great deal! We'll be looking for another vehicle soon and without a doubt, Joe Hill will be our salesman! Thank you for a great experience and the satisfaction we always looked for when purchasing a vehicle!! More
Easy breasy! Friendly... listened to what I wanted. Wasn't the "pushy" salesman type. Professional but laid back. Easy to talk to. I will definately be going back Friendly... listened to what I wanted. Wasn't the "pushy" salesman type. Professional but laid back. Easy to talk to. I will definately be going back to see Kyle. More
Great experience I have been vary pleased with all points of contact. Simply put great people focused on their customers . I look forward to dealing with sunset again I have been vary pleased with all points of contact. Simply put great people focused on their customers . I look forward to dealing with sunset again. More
Double Deal We went in to trade in my wife's Enclave for a Ford SUV. Kyle was very helpful with the deal and helped us find exactly what she needed. I little ol We went in to trade in my wife's Enclave for a Ford SUV. Kyle was very helpful with the deal and helped us find exactly what she needed. I little older, but all the bangs and whistles she was looking for. I really appreciate a salesman that will sell you what you want, not what is the most expensive. I also saw a Honda Civic from the STL location, and Kyle brought it to Waterloo for me to see. Liked it so much I ended up trading my truck in for it and doing a double deal. I had a small hiccup with it after getting it home, but Kyle was great in troubleshooting it with me and even had it pulled into the shop real quick to check something...nothing more than a little too much air pressure in a tire. Side note...Bill, from financing, is great to work with too. He made taking my money an enjoyable experience. More
Looking for hard to find truck Joe Hill at Sunset Ford did an amazing job. He was very thorough and attentive. I would and will most definitely recommend him to family and friends!! Joe Hill at Sunset Ford did an amazing job. He was very thorough and attentive. I would and will most definitely recommend him to family and friends!! More
Great Service My salesman Joe was great to work with! The whole place is pretty great! Definitely recommend Sunset Ford! I’ll be back when it’s time for my wife to My salesman Joe was great to work with! The whole place is pretty great! Definitely recommend Sunset Ford! I’ll be back when it’s time for my wife to get a new car. More
Buying a new car CAN be a pleasant experience. Sunset Ford is all about the customer. It was the best experience I have ever had when buying a car. I'm getting "up there" in years, and have bough Sunset Ford is all about the customer. It was the best experience I have ever had when buying a car. I'm getting "up there" in years, and have bought many cars in that time. Come get your deal ! More
Upgraded our ford F150 When we decided to upgrade our Ford F-150 we decided to check out Sunset Ford in Waterloo since our daughter had recently moved there, Julian Henson a When we decided to upgrade our Ford F-150 we decided to check out Sunset Ford in Waterloo since our daughter had recently moved there, Julian Henson and Mark Springer made that happened even though it was raining like crazy all day Julian went out of his way to show us every truck we wanted to see by pulling it into the garage so we wasn’t in the rain explained all the features on each one and helped us in our decision without high pressure sales he also made sure everything was programmed for us before we left which was very nice since we have had a lot of these features on our old truck but never used them. Thanks Mark and Julian for helping us seal the deal on our 2019 Ford F-150 we love it! More