Sunset Ford of Waterloo

Best car shopping experience ever I normally don’t like dealing with car salesman to be honest but this experience was the best I’ve ever had. I felt no high pressure. Just above and I normally don’t like dealing with car salesman to be honest but this experience was the best I’ve ever had. I felt no high pressure. Just above and beyond great service and a great deal. We had to bring our toddler with us while looking for a car and while that may bother some people our salesman helped us entertain our kid while we waited for things to finalize. Thank you! More

I’ve never had service like this before I can’t describe how much I hate buying cars. I almost put $3000 into a 15 yr old car to avoid dealing with car salesmen. But Sunset Ford has gone a I can’t describe how much I hate buying cars. I almost put $3000 into a 15 yr old car to avoid dealing with car salesmen. But Sunset Ford has gone above and beyond. I can’t describe how amazing they were and how grateful I am. It was THE BEST experience I’ve EVER had and they have my business FOREVER. Kyle was honest with us and gracious with our 3 yr old - even brought him some coloring books. Mike treated us like family and was extremely polite and helpful. Bill is a great finance guy - humorous, honest and was able to answer all our questions. Brad was great with handling our car care needs and was helpful and informative the whole time. Like I said, I’ve NEVER had better service anywhere and Sunset Ford is my 1st choice from now on. More

Excellent customer service!! Joe is great to work with and has excellent customer service! He is very knowledgeable and takes time to explain and makes sure we understand all of Joe is great to work with and has excellent customer service! He is very knowledgeable and takes time to explain and makes sure we understand all of the features of the vehicle. I highly recommend Joe and the Sunset Ford dealership to anyone looking for a good deal, in sales, and financing as an overall good experience. More

Awesome service We have worked with Joe Hill before he is great friendly and he knows his business. We have bought two vehicles from Joe and recommend him to our fri We have worked with Joe Hill before he is great friendly and he knows his business. We have bought two vehicles from Joe and recommend him to our friends. More

Clint Erlinger & Bill Rolufs - Top Notch Customer Service! Clint & Bill made the process of purchasing a new vehicle painless and short as possible. They're very clear and concise with their information and w Clint & Bill made the process of purchasing a new vehicle painless and short as possible. They're very clear and concise with their information and working with them was easy. They're not only very patient, but also professional. I will want to work with them during my next car purchase and have high recommendation to others in the market for a new or used car. More

Painless Not a high pressure process. They listened to me and we're very accomidating. Once they realized I was buying a car it went pretty fast. Not a high pressure process. They listened to me and we're very accomidating. Once they realized I was buying a car it went pretty fast. More

Excellent service! No pressure! As a first time car buyer and not knowing much as to where to start, Kyle Brewer made my first time buying a car a very smooth and easy process! I was As a first time car buyer and not knowing much as to where to start, Kyle Brewer made my first time buying a car a very smooth and easy process! I was very pleased with how he handled things and how he didn’t try and push me into buying something that I wasn’t sure about. Kyle was very knowledgeable about ALL the questions I asked and took his time explaining everything to me. He was very patient with me and I appreciate that so much!! Kyle was able to give me the best deal around as well! I will definitely be back for my future purchases and recommend Kyle to anyone I know looking to buy a car! I love my Ford Fusion SO much!! Thank you so much Kyle for making my first car buying experience a good one and not stressful! Bob the finance man was also very helpful and throughly explained all the details to me about financing a car for my first time. Kyle and Bob both even stayed over an hour after closing so I could finish the paperwork to buying my first car!! I highly recommend visiting Kyle for your car needs! No wonder why Sunset Ford won the Dealer of the Year Award in Missouri! More

Outstanding. No pushy salespeople or sales manager. Up front, honest, and willing to work with me. Kyle was patient and professional the entire process, as was Mik No pushy salespeople or sales manager. Up front, honest, and willing to work with me. Kyle was patient and professional the entire process, as was Mike. Was an extremely pleasurable experience. Love my new truck!!!! More

Great customer service Joe Hill was great to work with!! Also bill who helped us finance was great! Would definitely recommend friends and family to sunset ford in waterloo! Joe Hill was great to work with!! Also bill who helped us finance was great! Would definitely recommend friends and family to sunset ford in waterloo! More

My Experience My salesman, Clint Erlinger, was fantastic. He applied no pressure to me but answered all of my questions, some of which were a little goofy (does it My salesman, Clint Erlinger, was fantastic. He applied no pressure to me but answered all of my questions, some of which were a little goofy (does it come with a spare tire?)! He answered with a straight face. More